Burger King — Restaurant in Fredericksburg

Burger King location in Fredericksburg Texas is an absolute joke.

Visited this location this last Sunday June 16 2019 a little after 9am via the drive through.

We ordered 4 bacon egg and cheese crossainwhiches, cinnaminis, an iced coffee, and an orange juice.

After being told to pull forward to the first window as someone would be with us shortly to take payment we waited nearly 10 minutes before the assistant manager came to the window with our drinks.

There were no vehicles ahead of us.

To my surprise the total ended up half as much as I was told at the menu speaker.

We then advanced to the second window waited almost another 10 minutes before our food arrived.

Upon leaving a passenger checked the order and sure enough we received 4 bacon egg and cheese biscuits that weren't even warm and Cinnaminis that weren't cooked and no icing.

I then called the location nobody answered the phone so I left a message and still have not received a call or any communication back as of today 06/19/2019.

I also did the customer survey on reciept the same day with no contact made from...

Visited this place midweek for the first time. I was welcomed and the staff was friendly. Interior is large and clean as was the restroom. The fast food restaurant is popular with high school kids. I had the crispy honey chicken mustard bacon sandwich meal. With tax it was just over $10. The sandwich was tasty and was adorned with lettuce, tomatoes and sauce. The french fries were crispy and tasty too. Noticed a lot of negative reviews. I guess everyday is different depending on who you interact with, but it shouldn't be. Customer service should always be first and foremost. All-in-all for me, I was impressed with my first time. If anything, I would have preferred the sandwich to be slightly bigger. Maybe I'm used to the...

We and our traveling friends like Burger King. But corporately they have a front end problem with expeditious order taking on a good day. While ownership is aware of this, they have yet to idiot proof it and really need an automated walk in ordering system.

This was one of their newer format stores well sited but with tricky street access for a RV. The smoke alarm alerted for half our visit, our order was difficult to place from their phone ap at the counter. We did not receive the food dressed as ordered for either couple, all having whoppers.

The burgers were good. The fries were excellent. The staff was not trained. Sure we would come back as the "FAST FOOD" WAS HALF THE PRICE OF MORE...