Union Dairy — Restaurant in Freeport

I can't believe I am leaving a 3 star review for a place that I have always loved, a real old-school soda fountain that always had traditional glass sundae/soda dishes, nice service, a welcoming feel.

Just went and I was very sad to see a number of disappointing changes:

basically had to beg for glass dishes. The staff was clear that this was an imposition. Even then, I was given a plastic spoon. all disposable cups. big menu changes (no more marble sundae) possible changes to the hot fudge and syrup (tasted like Hershey's) we were booted out exactly at 8pm, and had to get to-go containers for our ice cream. Fair enough I guess, but this was supposed to be a very special trip with my daughter (a six year old who was slow to decide and eat) and we felt super unwelcome. It's also a change from the past, when customers were at least allowed to finish their treats.

The entire point of this place was that it offered a traditional soda fountain feel with great quality ingredients. If I have to eat lower quality ingredients out of plastic, I may as well go elsewhere.

Staff repeatedly informed us that there is new management when we expressed surprise or confusion about the changes. They seemed kind of on edge.

I really hope that some of these changes are reversed. This has always been a must-stop for me but now I don't feel like I want to return. I'm sure that I am not the only one and I think it would be absolutely tragic if the Union Dairy were to close or become a shadow of its...

Unfortunately our experience was quite unpleasant. Reading the reviews and history made this place seem like a gem! However, when we arrived, we found an extremely dirty and unsanitary environment. Within 15 minutes of arriving my one year old son vomited all of the lemonade he was drinking all over the counter, seat and floor. We cleaned the area the best with could with paper towels but staff did not come over to properly sanitize the area… a few feet from their food prep area. Additionally, we watched as multiple staff members stuck their fingers in various floats, food and ice cream then directly serve those items to customers. Not once or twice- I’m talking multiple orders tainted by multiple hands of at least 4 employees. I also saw the same number of staff members wipe their hands on their jeans, shirts and aprons and not once wash their hands. Upon returning home, my wife started vomiting that lasted about 24 hours and so did I. It felt like this place made my family sick and is in need of a refresher on food prep practices. Would not...

took my wife there while visiting a doctor in town. / friday, mid-afternoon. / this was supposed to be a special treat for us. / we each got a burger and a drink. / the burger was dry and tasteless and the bun was worse. / and we got the privilege of paying 7 dollars for each burger. / as a rule, i don't complain unless warranted, on the other hand, my wife, (who rarely if ever complains) said it was 7 dollars for a 2 dollar burger. / i said... give me a wendys double stack for less than 2 dollars any day of the week. / the waitress was nice but couldn't answer any of the questions as far as the products there. / i was not only disappointed, i was pissed. / what saved them, was that my better half was with me. / i would only recommend this place to someone i didn't like. /2 teas and a 2 bad burgers for $20.00, anyone? thanks, but no thanks; ...