Falafel, etc. — Restaurant in Fremont

The place is clearly in survival mode, I am very surprised they're still open. It's a pretty large place but I rarely see anyone in there at all. All of the recent reviews seem fake and bot/ai generated. Food quality has taken a nosedive over the years. They hardly use any seasoning or spices, the sandwiches are pretty much just $12 for bread and sour kraut. The rice is definitely not basmati and whatever it is you get a war-ration sized portion. It seems like they're even trying to conserve fire because everything is undercooked and nothing is charbroiled. Fries are not double fried like they need to be. The meats are a chore to eat, I mean they finally did something about that stuff they used to call "lamb", but it's too little too late. I will definitely start going to Falafel town in Dublin when I leave work, instead of this place when I get home. Falafel town is half as expensive and twice as much...

This place turned out to be a big disappointment. I had ordered chicken shwarma from the family meal section where they clearly mention serves 5-6 people. While placing the order also I made sure what I was ordering but what I got was just the shwarma meat and nothing else! The website needs to mention clearly that this is just the shwarma meat and not shwarma. Even a simple Google search will show what a shwarma is! And this is not the 1st time that I have ordered chicken shwarma but it was the first and last time from this restaurant. They didn't even try to help me when I told them while picking the order. The attitude was this is what it is! The meat was also bland in taste and lacked flavour. The website needs to clear what they serve in their menu and not write unclear terms...

This place has been my "go-to" place for many many years. I learnt a lot from this place that not all Falafel are same, shape, using mold or by hand, and so on. Their salad is really not Greek salad. And heard about all kinds of story about middle east. They are all different like Falafel,.. Now things are different every where. No one to talk to, double the price (every where, not just here). Lower the quality. Lamb used to be fresh out of kitchen that fat are taken care of. Diners restaurant like salad. (Just cut lettuce with little dressing) Falafel still taste good. I want to support restaurant like this 20 years ago, not a landlord. What if we prepay a year worth of Falafel (at discount) where you don't need to deal with gouged rent. We are happy to commute...