I'm in Fremont for work and craving Chinese food closest place around Panda Express on Osgood so I go in and look at the menu and there's brand new steak and shrimp firecracker entree.... Sounds delicious but not sure if it is delicious so I asked about the sauce and I asked if I may try just a little taste of the sauce maybe a green bean something very small I DIDN'T ASK FOR A FREAKING STEAK OR SHRIMP I ASKED FOR A LITTLE PORTION OF A VEGETABLE JUST SO I COULD TASTE THE SAUCE BEFORE I ORDERED... They tell me no they can't let me taste it they don't give out samples. I said okay and if I order it and I don't like it? The clerk just rolled his eyes at me said yeah we could probably trade it for something now why would I want to WASTEmy time ??? I I I mean really I'm supposed to order it have it packaged up pay for it go sit down taste it and decided I like it what a freaking crack worst customer service ever no wonder the place was empty... I...
Read morePanda Express continues to be a go-to spot for quick, American Chinese food, and my recent experience highlighted a few pleasant surprises that set this location apart. One of the most notable aspects was the freshness of the food. Despite being a fast-casual chain, the entrees—especially the Orange Chicken and Grilled Teriyaki Chicken—were served hot. What really stood out was the customer service during busy hours. When I had to wait longer than expected for my order, the staff offered a free drink as a courtesy. Overall, Panda Express delivers on its promise of fast, flavorful, and fresh American Chinese cuisine. The added perks of free drinks or soup when wait times run long demonstrate a commitment to customer satisfaction that elevates the experience. While it may not rival your favorite local Chinese spot in authenticity or variety, it’s a reliable choice for a quick and tasty meal—with a few sweet surprises...
Read moreOn Sunday, 5/10, we went to the Panda Express that’s 0.6 miles from our house and wanted to order a Family Meal. The person told us it’s only available through online orders. She was snobbish and rude so we didn’t get food there. 2-Star for the attitude. Instead, we got the hot pastrami sandwich from Togo’s next door and it was good.
On Tuesday, 5/12, we ordered a Family Meal from the Panda Express that’s 10 miles from our house. I went to pick it up. We ordered two chicken dishes, a beef dish, a fried rice, and a mixed vegetable. The total came out around $25. The order was ready as promised. We couldn’t finish it and there was more than half left for later. I would definitely recommend this...
Read more