I donāt usually leave reviews, but my visit to this boba shop was honestly one of the worst Iāve had. I was excited to try both the boba and the Korean corn dogs, but everything from the service to the food left a bad taste in my mouth.
First off, the staff ā especially one employee and the manager ā were incredibly rude and dismissive. I had a simple question about the menu and got attitude in return, as if I was bothering them just by being there. When I brought up a mistake in my order, they acted like it was my fault and didnāt even apologize.Happened today at the Fresno location.
As for the food, the corn dog was undercooked and soggy, and the boba was way too sweet with barely any tapioca. Everything felt rushed and sloppy.
Customer service is just as important as the product itself, and this place failed on both fronts. Definitely not coming back, and I wouldnāt recommend it unless major...
Ā Ā Ā Read moreMy name is Shaylei with Your Party Besties & I recently had a client that wanted a mobile boba bar for her daughters quince but had trouble finding one. Mochilicious is owned by a friend of mines family and I know they have been expanding so I immediately reached out, they had never done this kind of thing before but quickly got to work to make my clients vision come true (with less than a week notice!) The owners were AMAZING and soo kind. They came set it all up, handed the extra refills off to me and came to clean it all up the same night, even let my client take home their containers so she could have what was left, it was a HUGE hit! If your ever in need of some boba or treats for your big day donāt hesitate to call Mochilicious you wonāt...
Ā Ā Ā Read moreI love this place! iāve been coming here for a couple month with my 2 year old. They absolutely loved it. My wife whom iām with right now loves it also ! She always told me āhusband, can we get mochilicious?ā i always agree with her because thatās how delicious their food is. The way the cheese pull just come out my mouth itās like big foots feet, how long that cheese pull is ! the staff is amazing. i love when i always walk in they greet me by saying āhello welcome to mochiliciousā that right there⦠that right there just makes me happy and makes me feel the most welcome. the cashier was generously nice to me. i love everything about mochilicous. Thank you for feeding me and my family delicious food we genuinely...
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