Taco Ocho - Frisco — Restaurant in Frisco

Im going to give 2 stars because the food was alright. The service how ever was horrible the manger/owner didnt explain the custom soda drink menu at all. So when you asked for dr pepper or anything normal he would just say we dont have that 🤦‍♂️ Chips and salsa was given in 4 little small containers and asked several times for refill with no result. At one point the manager filled one of our party of four glasses with rootbeer instead of their cola brand. Waited forever to take our order which happen to be on our lunch break . The total visit took an 1 hour and 43 minutes. Order was messed up which was super simple literally 3 beef fajita tacos one beef quesadilla one pork taco one beef fajita taco and one beef fajita taco with shrimp which seemed to be an act of god because the waiter had to ask his manager if he could do that. After all this I kindly explained to the manager that the service was horrible and that we wouldn't be back. His reply was sorry were busy (the place was 1/3 filled) and I'll discount your meal 6$ Look I didn't need a discount what I needed was for my guys to get fed and get back to work so I could make money. I'm extremely understanding during covid and understand the complications but this experience was by far one of the worst restaurant experiences I've ever had. When brought up felt completely dismissed and unappreciated as a valued customer. Until this place gets ran properly I would say steer clear especially if your on a...

We just love Taco Ocho. It's not close to our house, but even in this pandemic we've made regular trips to get our favorite tacos. I recently picked up a last-minute catering option to accommodate family during the holidays and it was a hit. The Latin Love (with braised beef, black beans, and plantains) and the Smoked Chicken Elote are my favorite tacos. I can't believe everyone doesn't put plantains on their tacos because it's magical. We've also enjoyed some of the vegan/vegetarian options, especially when we've hosted family with those dietary preferences. Love the salsa that comes with the chips and their rice is so delicious. The decor is bright, friendly, and modern. The staff has always been friendly. One time we were there dining in when a huge storm hit... like outdoor furniture was kind of flying around on the patio area, it was a big deal. The staff quickly took care of the outdoor area, checked on guests who had been dining outdoors and had moved inside, and even though we'd been there a while already and had been done and just talking, we were welcomed to stay and wait out the downpour, even offered more chips if we wanted to snack while we waited (we were stuffed, so we politely declined, but it was sweet of them to offer). While I wish they were a little closer to home in the Carrollton area, we don't mind the drive for a...

I am visiting from California and Taco Ocho came up as my parents and I were searching for a vegan-friendly place to eat. I am super annoying to eat with as my vegan dietary restrictions often make it a task to find a place to go with family where I can get a meal that will leave me content. Taco Ocho offers vegan and vegetarian options that are not only delicious but hardy, too! I ordered the Madre Tierra and Rico Ocho tacos with rice and beans. I am a lover of beans and their refried black beans were A1 chef's kiss. The tacos were super filling and the ingredients all tasted so fresh. The prices for ALL the dishes are super fair, especially for the large servings. The thing that really made this visit 5 stars was the customer service. The manager, Giana, was so incredibly friendly and attentive as soon as we walked in the door. Our waitress also provided us with friendly and attentive service during our meal. Additionally, Giana noticed my dad was wearing a hat indicating that he was an Army Veteran and discounted our meal prior to bringing us the bill like the angel that she is! I will absolutely be back on my next visit to Frisco! We had an excellent...