Sport Clips Haircuts of Frisco Legacy & Lebanon — Local services in Frisco

I usually don't write reviews like these but this definitely needs to be brought to the attention of people who own and run this place. I used to go to this location back when it opened up and two years into opening this place the hair stylists that they were hiring to work there was really low class. I stopped going there a few years ago when I saw a hair stylist got into a heated argument with a customer. I always wondered why would someone do that. I went back after years to this place a month ago to get my son's hair cut and the store manager is the one that cut his hair and she was very nice. I even went the same day to get my haircut as well and was pleasantly surprised with the service. I wanted to give this place a shot and go here since their location is very close to where I live. I went back again a couple of weeks later and this time it was exactly the opposite experience. I got a little trim and cleanup and the lady that cut my hair was this African American ( she said she was the assistant manager). She was talking more and focusing on her work less. She messed up my back trim and it was crooked. I tried to explain it to her and she didn't get it. I decided to leave the place and got back another day to get that fixed with the store manager but unfortunately she was not working and the same African American ( Asst Manager) was working. When I said I needed my hair fixed she was really rude but another stylist was kind enough to fix the problem. The African American Asst manager was still bickering about why the other person took care of it and she wanted me to wait an hour before she finished everyone. After this I did call the store to leave a message for the Manager she basically hung up the phone. I did call the Corporate Office of Sports Clip and complain about my experience and it looks the same owner owns both the Sports Clips in Frisco. I am yet to get a phone call from either the Store Owner or the Manager at this location. I am sure mistakes happen but there is a way to resolve it. I will never go to this location. Two...

Pathetic experience!!

Visited the store today at 11.25 AM for a haircut & MVP. I already visited this store before & my past experiences were super great. Not sure why its not the same anymore now-a-days. Today, hair stylist "Rillo" attended me. I already had notes written since I visited this store before so it wasn't difficult job to follow that & give me proper haircut. However, she failed to perform that. She blended the top & sides of my head by applying scissors & fingers but it was still long. Asked her to shorten it but she said that she can't do it b/c it won't work for me. All she did was use trimmer 3 on the edges & blended the sides but didn't do anything to shorten my hair. It looked messy & super pathetic. Any hair stylist who's professional won't let me walk out that door without fixing it. She did nothing not to mention while giving me haircut, she was watching super bowl & commenting on how the game's going, commentary's going etc. If you aren't serious or don't wanna get the job done properly, then maybe you shouldn't be in this industry wasting customer's time & energy. Feeling pathetic, frustrating & annoying b/c I paid $42.00 including tips & MVP for this but got nothing except a shitty haircut.

For those who think I'm petty or trying to create problems let me tell you this....I visited this store couple of times in the past & was taken care by great hair stylists like "Jess", "Ana" etc. so issue isn't from my end. It's with those hair stylists who doesn't value customer experience, people's time & money by giving proper haircut or even fixing it when they messed up.

Will be reporting this to corporate & requesting for a refund. Never ever visiting this store...

I had a hair cut with Ana today and I would say it is the worst hair cut I ever had in my life. It not just the way she made the hair style but the way unprofessionally she performed the hair cut. She was unprofessional and wouldn’t communicate at all. She wouldn’t even touch while she trim my beard. I would definitely not recommend her to anyone of my friends or even a stranger. Let me clearly point out what she has done. She just trimmed my hair without detailing the edges I asked her to trim my beard which infact the worst thing that has happened to me. She just clipped my hair without even clearing the beard from the edges. Her work is most unprofessional i have seen as she wouldn’t even touch while she style my hair or beard. At first she even tried to overlook me and called the person next to me. It looked unsual for me at that time but I thought it was human error but now I understand it’s not a human error but something irrational. Its very unfortunate to see something like that happen when you pay huge amount. Never ever get a hair...