Smoothie King — Restaurant in Gainesville

Whoever owns the Smoothie Kings in Gainesville need to be concerned. I have been a patron for years to the point where I’ve bragged on Smoothie King and even attempted to make weekly runs for my office. Well that stops today as both the 13th location and the location on Archer Road were unable to provide me with any kind of service.

The Archer Road location which I attempted first was temporarily closed and unable to make smoothies with no explanation. Ok, fine, I went out of my way to visit another location, because at this point I had an order of 3-4 smoothies I was trying to fulfill for my office. The 13th location tried not to serve me claiming they were waiting for strawberries to come off the truck and it would take a moment. I decide to wait. At which point the cashier proceeded to tell 4 other customers that she couldn’t make them anything unless it contained there 5-6 particular fruits she had available rather than make the effort to go to the back and see what was available. I don’t have to be a business owner to see how much missed profit these locations are suffering from simply from lack of service.

This will be my last time purchasing a smoothie from any Smoothie King location in Gainesville and urge others if you were considering or visiting and thinking these locations were of any quality, please don’t waste your time. It’s a shame. I wish I could give 0 stars and if it wasn’t for the promise I made to coworkers I wouldn’t have spent any money at these...

I go to Smoothie King at least 2 to 3 times a week. Most of the time ,their are very young people there that needs alittle help with their customer service, like greeting people and acknowledge that someone came in. But, I went there this morning and there was a young man name Dayquan , he said they call him Day-Day. His customer service was so awesome. He was already waiting on two other customers, he took the time to greet me and told me he would be right with me. He was very helpful in our order and so polite. I told him how my previous experiences has been and he immediately said " I apologize for that. I told him I would love to share how good his customer service is and he said "Thank you ma'am " . He is the right guy to have for the morning shift at Smoothie King because he knows how to make someone day. I told my 15 year old grandson who was with me, Now, Thats how a person customer service should be. I hope I said his name correctly. Please let him know that someone recognized...

Decided to give this place a go as I had never been, and they offered a free smoothie to Veterans.

The smoothie tasted off and was very grainy.

Service... well, the girl at the register seemed to lack any enthusiasm in helping us or answering questions. Her coworker, a guy that came out wearing flannel pajama pants. Yes, pajama pants! Matched her level of joy working there. He went to spraying out the blenders and then tossing everything from the sink to the prep station 6ft away. One toss missed and hit the floor. He picked it up, gave it a quick rinse, and proceeded to use it.

While the drinks were blending, he put his hands down the front of his pants, scratched a bit, then adjusted his underwear and then his pj pants and kept on trucking.

The atmosphere was depressing and felt dirty.

I definitely won't be returning or trying this company again.

They say you can't complain if it's free, however imagine if you paid and...