Unfortunately, I have to write a bad review due to the customer service I and 25 other patrons experience at this location 4/20/24. I and several Other people traveled from evanston Il to Galena to celebrate a birthday. The restaurant was informed weeks in advance and the day of to ensure they were able to accommodate the party. When I and the party arrived we were met by the owner who appeared disgruntle. As we were getting seated the owner stated, “ Yall cannot take up the whole restaurant.” As we were getting situated there was a purse left on an unoccupied table in attempt to reserve it. When the owner noticed it she instructed use to move it. She was informed by an individual in the party that we would be occupying the table and she responded . “ I won’t be spoken to that way and you can leave.” When the party tried to figure out what was going on she was very abrasive and flustered. I would be willing to give her the benefit of the doubt but a party of ten came in directly after and was met with respect. The restaurant came highly recommended and my aunt has been a frequent patron for 18 plus years. She attempted to introduce it to her family and was embarrassed.

I would hope the owner understands she impacted a party of 25 due to circumstances that were not congruent with our visit .

Campeche easily accommodated us with respect right before dinner. Please check them out.