China King — Restaurant in Garner

I feel bad writing my first one star review, but tonight it was earned. We will start with the waitress / order taker who was wearing sweat pants and an oversized t-shirt. The decor includes Nascar posters and wobbling benches. When asked for hot tea we got a pot with a Lipton tea bag. The two choices we got included things such as diced frozen carrots, baby corns that tasted solely of the vinegar in which they were stored, and undercooked shrimp. The dumplings asked for originally had to be asked for again and came after the main in a styrofoam plate, and only half cooked. I would have been fine with the dumplings if the noodle on the other side had cooked through, but it was uncooked. When looking to leave the waitress was no where to be found. Over the years I have watched this place decline and tonight was an epic low for them. As I sit here, my stomach tumbling from the horrendous meal I tried, I wished I had not attempted to eat an undercooked dumpling and shall not return to try again. Sorry for the bad review, but it seems you need someone to tell you that this was absolutely the worst "Chinese food" I...

When I ordered on the phone I was told my order would be ready in 15 minutes and that they were located beside Lowe’s food. I arrived 30 minutes later and my food still wasn’t ready. I told the cashier I ordered 40 minutes ago after waiting an additional 10 minutes in the restaurant. She then blamed me for my food not being ready and said I called the wrong restaurant AFTER she told me she was located beside Lowe’s food. I asked her if she wanted me to show her my recent calls and of course she said no. What a joke. Worst customer service I have received in a very long time.

I understand that things happen and I am surprisingly very understanding as I have worked in many restaurants. but the lack of customer service and the audacity for her to blame me was so uncalled for. Guess I will be taking my business along with all of my coworkers in my office to another chinese restaurant. Hopefully the owners realize what type of person they have representing their...

I'm not sure if it is possible to love this place more. I consider myself a regular ordering at least 2-3 times a week for several years now. They know my voice on the phone, the customer service is fantastic and the food is amazing. I always get their steamed chicken and broccoli with carrots and brown rice with their dumpling sauce as the sauce. I also love their steamed dumplings, which are always fresh as if they are made to order from scratch. The food ALWAYS is amazing. They are consistent in serving the most delicious, fresh food, no matter what is ordered. My son loves their regular chicken and broccoli and the wonton soup. If you are new to the area or are looking for a solid Chinese restaurant, they are a must try. If I could leave an extra star I would. Thank you for being a staple in my...