McDonald's — Restaurant in Garrettsville

The chances of you getting your order at the drive-through as ordered are the same as hitting the jackpot on Power Ball. The food is nothing short of appalling, and the prices now are the equivalent of eating at one of Chef Gordon Ramsay's restaurants. Beware if you alter a sandwich when you order. I ordered a quarter pounder without the slivered onions but with the dehydrated onion bits like most of the other burgers have and they slopped a DISGUSTING amount all over it AND the box...no less than 2 HEAPING tablespoons of them. They DO NOT like to make sandwiches to your specifications. The girls at the drive-through are usually very nice, but the food quality is so appalling I just don't eat here anymore. The "onion incident" was the last of 10,000 straws for me. Before that, though, I went for breakfast. I ordered an Egg McMuffin to take to my Mother, and two Sausage Biscuits with Egg, add Bacon. That's it, nothing else. I left there $18.75 lighter. I could've ordered THREE FULL MEALS at Cinda's Diner for that price, and would've been treated to FRESH, GOOD, AMISH COOKED BREAKFAST and would've been good for the next 8 meals with the amount of food I would've had. I honestly don't know where the hell McDonald's could have the unmitigated gall to charge almost $4.00 for TWO, VERY SMALL, STRIPS OF BACON that were added to my Sausage Biscuits with Egg (2 HALF strips per sandwich, each HALF strip being no more than MAYBE 2" in length and so thin YOU CAN LITERALLY SEE THROUGH IT!!). While McDonald's food quality has been disastrous the past several years, I've still always enjoyed the breakfast. But I will NEVER pay almost $20.00 for 3 breakfast sandwiches ever again. I had already all but stopped eating their lunch/dinner menu and now breakfast is out, too. Oh, and don't be fooled by the Chicken McNuggets!! They may LOOK like the same thing from the 80s but they're now only about HALF as "thick". Yet, you're paying DOUBLE what they used to cost. The fries are simply a lost cause anymore. IF you're lucky enough to get ACTUALLY FRESH, HOT fries, they only fill them about half way. No longer do you get the overflowing fries. You get a portion that looks like someone already ate half of them. It USED TO BE that you could order them without salt and they'd have to make them fresh so you'd always have fresh fries when you ordered them that way. Now, I'm pretty certain that they just keep a festering pile to the side so they don't have to make new ones for every "no salt" order. And, to top it off, "no salt" at McDonald's apparently means " slightly less salt (if you're very lucky). You STILL get so much salt on them that you can actually see and feel it all over your fingers. Too bad for the people who have blood pressure problems or any kind of edema, you're getting HEAPS of salt even when you ask for "no salt". What can I say other than the Middlefield McDonald's is, hands down, one of THE WORST McDonald's you're ever likely to encounter. These are not isolated, "one-off" occurrences. This McDonald's has been a catastrophe for YEARS and it just keeps getting worse. Seriously, what you get is truly disgusting. One need only ask just what they do to your "food" that you DON'T see, ESPECIALLY people who special order something and don't just accept the standard issue sandwich. Try it yourself, sometime. Just ask for extra mustard or something on a hamburger to see for yourself. They won't give you a little extra mustard. They'll empty the bottle on it. Extra pickles? You'll have 8 ounces of pickles on a 1.6 ounce burger (and that's BEFORE cooking...yes, they are ⅒ pound burgers except for the ¼ pounders). The fries will either be cold and soggy or will be like eating a dead twig from a tree. You just can't make this stuff up! It is a rip-off from the moment you order, and boy does McDonald's have "the con" MASTERED. The large fries "pocket" will contain the equivalent of a small fries of the 80s, the McNuggets are the same shapes and SEEM to be the same until you turn them to...

McDonald's in Garrettsville was a completely different experience than I've had in a long time. Cortland McDonald's is nothing by comparison. Some of the things that Garrettsville got right that Cortland hasn't in a very long time:

✅ The fries. Hot, Fresh, and for the first time in forever I got fries from McDonald's that were ACTUALLY SALTED! Crazy, I know. ✅ The burgers: Fresh, not dried out, and well-seasoned ✅ Possibly the most impressive: The drinks were not only still on the dollar drink sale, they also actually tasted like the drink requested and not with some strange kind of taste that feels like the machine wasn't cleaned properly in a long time.

I don't know what kind of dark magic Garrettsville McDonald's has enacted to make it all so good, but if Cortland could get half as much as what I experienced in Garrettsville, I might actually stop there more often than once every 3 months or so when family...

I doubt this will get any repercussion but I’m so pissed. I ordered breakfast at 9:10 through delivery. Waited over an hour for them to even make it, then got a message “your order is a little bit behind” cool. 40 minutes pass I get a message from DoorDash saying they’re on their way, and once they get there, My order was cancelled without me knowing. They couldn’t deliver it because they didn’t want to make the breakfast even though I ordered well before it ended. They sent out 2 drivers to pick it up despite being “cancelled”. I do not blame anyone from DoorDash for this but this McDonald’s service is beyond abhorrent. Mind you, this McDonald’s is literally 10 minutes from where I go to school, so obviously I couldn’t just leave. AND, they charged my card already and I’m currently trying to get it back. A simple message saying “Sorry we might not be able to get this on time” would’ve been nice...