Murphy's Pub & Ale House — Restaurant in Geneva

Really slow service; took almost 10 minutes to check out at the bar and it wasn’t even full. A lot of head on my beer to where 20-30% of my beer was just head. For an $8 beer that is a bummer. Normally bartenders pour it out if there is too much head, but mine did not. Bummer. I’m sure their food is probably good, but I was just coming for beer. They have 5 on draft which isn’t too bad for around here. Bartenders were not rude or anything just don’t think an $8 beer should have so much head on it. Also service should have been much faster to leave since I’m not going to pay another $8 for 70% of a beer. Hopefully this improves. The place is really nice looking and clean for sure!

ON MY WAY OUT (UPDATE): I thought it was weird on my way out the bartender wasted no time to grab my receipt. Most people wait to grab your tickets until you leave the bar, especially if they are not busy. This time was the rare time I did not tip as my bartender did not give me my full beer, I found that off.

Lastly; I think it is very strange that I did not receive a customer copy of my receipt. I’m not sure if that’s normal, but I do like to have copies especially when I am leaving a review in case I need information off of it. But no such luck here.

RESPONSE TO OWNER (UPDATE) : Owner commented quickly and promptly and really seemed to care about the situation. In a bar setting I don’t like to ask someone to pour a beer differently because it could be perceived as rude or condescending. That said I also COULD and arguably should have asked for them to fix the beer.

The slow service was also explained which I appreciate, but since it is my only experience I can’t really say for the future, but if I ever go back I have no issue updating the rating if I receive a different experience in the future.

*The only other issue I had is I don’t like when places don’t clearly display prices because to me it feels awkward to ask what each thing cost, however maybe that would have been in the food menu we turned down when we said we wouldn’t be eating. I’m unclear, but there are many awesome drinks along the wall and on the drink menu, but nothing had prices which I’m not a huge fan of

Thanks for...

Be very cautious got ripped off here. Went here yesterday and the bartender was very shady. We paid for our first round of drinks. And then decided to get a couple appetizers and my husband ordered a second drink. She came back with the check and took off so fast to ring it up only for me to notice she charged an extra drink on the bill for me, which I did not order. So I pointed it out to her and she said she had to remove it on a separate check since she already ran it through so she comes back with another check for and additional $5 charge and then with a refund of $5 and 4 more receipts along with the original which were all for the EXACT same amount of money tell me how this makes any sense. So apparently she ripped me off by STILL charging me the full amount and getting tipped off that amount (adding more money into her own pocket) she ripped off her employer by creating a credit from their register to take out that $5 and essentially place it right into her own pocket. She should have just credited me the entire bill and re-ring it up the correct way rather than all the chaos and confusion she created (intentionally I might add) to RIP us off. Plus her service was poor and she spent most her time flirting with the band. The hostess was sweet but sat in a chair the entire time reading a book. And my husband pointed out they stacked our appetizers right on top of each other so the bottom of the one basket was sitting on top of our other food. Needless to say we will never go back here but strongly suggest that you look your bill over very...

Service was AWFUL! First we sat down at a table outdoors after the bartender said to sit anywhere. Multiple waitresses came outside waited on a table behind us and cleared off other tables, we sat for 10 min before i flagged a waitress down that started to wait on a table that sat after us and asked her if we had a waitress for our table, she was polite and grabbed us menus and said she notified our waitress. Another 10 min go by and still no one came to us but continued to walk by us and serve new tables, we flagged down a second waitress and again asked to be served. She brought our drinks and put in an appetizer for us while we continued to wait on our waitress for an additional 6 minutes. Our waitress finally came and it ended up being the waitress that was waiting on the table behind us that made eye contact with us at least 5 times but never came over till almost 30 minutes later. We ordered food when it came out the turkey rachel we ordered was ice cold but again the waitress didnt come back to ask how it was, i never got a water refill. I asked for a to go water FOUR TIMES before one finally showed up. The only reason this even gets 2 stars is because the nachos were good( not really nachos more like thin sliced potato wedges) and the other person we were with his food was good. The view is good but that waitress should be limited to a single 4 top table on her shift because the service...