Tim Hortons — Restaurant in Genoa Charter Township

Love this location. You may not as the line raps a while around the building. However, the donuts are on point ! And the extra large darkroast with a shot of exspeso is the yummy.. butt also just the dark roast alone is wonderful and I'm serious. A bit pricey . There is a connection to bathroom with use of store gas station entrance also shopping for expensive goodies they dont have coffeeat the gas station inside in Tim Hortons has coffee and donuts you can walk in . Parking at front and side of both sides of building also many gas pumps and also an electric charge station and air tire fill . There is a lowest, pet store also a Walmart across the parking lot with a white castle , Kentucky fried chicken and McDonald's, Taco belle and Meijer is directly across from Walmart. There is a chase ATM across the street from speed way on Grand river . And also a air fill station in the parking lot of tire service station. Have a blessed...

Waited 45 minutes for our food and drinks in the drive thru line. The staff were horribly slow. The person taking out order didn't listen and we repeated ourselves several times. We ordered 2 hot chocolates (in addition to other beverages). When we got to the window he said "I only rang you up for one". I said "okay, we ordered and paid for 2". But we didn't get a receipt to show it. He said OK and made another HC, but then charged us again. We were already late for something due to waiting in line 45 minutes so we paid and didn't argue over $2, but after waiting in line for so long the least he could have done was given us the HC even if we didn't already pay for it. That's just something he could have done from a customer service standpoint. He didn't even apologize for the wait or for having us...

Ordered an Ice coffee with carmel and a red velvet cookie. The coffee was the nastiest coffee I've ever tried to consume. And I couldn't even taste the caramel. It was straight up hot brew poured over ice on the spot. And I doubt my flavor got added. The cookie was rock hard. I work in a bakery and know that if the cookie was baked that day there would be no way it would be that hard and stale same day. It had to have been there for 2 or 3 days and over baked. I had so look forward to getting a great coffee and delicious cookie. So much for that! You would be better off stopping at McDonald's for coffee and their cookies. Or just grab something from the attached gas station to this Tim Horton's. Guess I know why so many are closing up...