Panda Express — Restaurant in Genoa Charter Township

Our panda express dinner was a fundraiser for our local teen center, and I am very grateful to the generosity of panda express. The food on the most part was delicious, but we had an issue with noodles that were serve that were cold kat, the general manager of the restaurant jumped on our complaint, and was able to serve us fresh hot noodles that were absolutely delicious to me, wife and daughters expectation. Gage, the head, chef and his crew. Specially, those from Cleary college really did a nice job, preparing food and keeping it mostly up to you date in terms of filling the bowls as a empty whisker from customers choices. The drawback is the environment you cannot blame anyone for the experience we had that was -1st of all the restaurant is absolutely beautiful. It’s one of the most beautiful panda expresses I’ve ever seen but during the construction and exhaust fan was installed and it created such a loud noise in the dining area that it really hurt our ears and this is a major concern for this restaurant. My understanding is that the construction company and others have looked at this problem and said the fan is fine. Sorry, but no one needs to sit in an environment where you have this huge squealing noise down in drowning out any customer chatter and it’s unsafe for the hearing levels of the customers. This needs to be attended pronto either add soundproofing to the fan or to take remove the fan and install something else. This is not acceptable for any restaurant or for any customers to go through this experience, but again remember it is not the fault of the manager. It’s not the fault of the employees so they do not need to be criticized or this noise they’re aware of the noise. Fortunately, the staff doesn’t hear it from where they’re working so that’s a good thing for them because they have to work long hours there and that noise would not be contagious and not be good for the health of the people there, however I enjoyed my food. I enjoyed the orange chicken and the Beijing beef. I enjoyed their vegetables. I enjoyed their other sides that I ordered which I forgot the name but again give this restaurant a chance at least do a carry out or a drive-through but if you can, and want to dine in bring earplugs, I am serious for your your safety. We are earplugs and you will love the place.

Gauge the head chef should be proud of his crew. Captain manager engage the head. Chef were so good to us. I am so grateful for having had the chance to visit today. I’m looking forward to coming back...

My teenage son and I have always wanted to eat here so we decided to stop in and grab some lunch. It was so good that we had to come back a second time just a couple weeks later. They offer a wide selection of food at affordable prices. The restaurant itself is large and immaculate on the inside. It’s extremely clean, organized, and well maintained. The customer service here has always been wonderful. The manager and owner are friendly, kind hearted, and actually care about what the customer thinks & feels about their establishment/food. My favorite is the sesame chicken with the string beans and orange peppers. It was sweet/savory and full of tons of flavors. The orange chicken is pretty good and definitely has a unique taste. The lo mein noodles are always on point, flavorful, and never dried out. My son really enjoyed the walnut shrimp and the beef and broccoli dishes. His favorite egg roll is the apple pie filled one. Normally I don’t like fortune cookies, but the ones here taste amazing and have a hint of vanilla to them. The only downfall is they do not serve soup in any of...

I have never had bad experiences here until today. I ate inside and the lady taking my order was very kind. When my food was brought over to the cashier, he was on his phone and sampling the lemonades by the cash register. He didn’t even acknowledge me and eventually looked up and said one second sorry and continued texting on his phone. He asked if it was a go to or eat in order, it was eat in but he placed it in a to go bag. Then while eating I noticed other customers coming in while Matthew was sitting there on his phone and other staff members were yelling at him to help the customers. A specific gentlemen was ordering and mid order Matthew asked another staff member to come finish it. He then said he was going to leave and the rest of the staff followed it with good goodbye...