New Beginnings Restaurant — Restaurant in Georgetown Charter Township

Very poor experience was met at the door with about 20 people in line they had that been able to check in the poor girl came back to the stand and said that she needed help checking people in and she didn't have clean tables she said it would be a 45-minute wait there was a lady in the restaurant named Sheila posing as the manager but when I ask her if she could get some help back there she said she has nothing to do with the store she's only retail I said you all wear the same brand you should help each other out she asked me if I wanted a job there and was very rude when I called back to talk to the manager I got the same rude Sheila on the phone trying to screen my call and telling me that they were very busy and that maybe she could help me because she was the shift leader again I asked to talk to the manager and she tried to detour me from talking with him but said that she didn't know when he could call me back ask my name three different times apparently she wasn't writing it down businesses are supposed to be built on teams clearly Sheila is not a team player Grandville cracker barrel need some team building skills Sheila needs to be sent to a class to be able to talk to customers, We ended up leaving with about 15 other people after Sheila told us that they were busy but clearly they weren't busy they were tons of spots in the parking lot poor Sheila is getting too...

I am extremely dissatisfied with the attitude I received here. I arrived at the restaurant with my husband, his mother, and our two children and there was a wait (because it was busy which is understandable on a Sunday.) After waiting for 20+ minutes to be seated, we then ended up waiting about 10 minutes for our order to be taken and waited another 20 minutes for food to be brought to the table. Through all of this waiting, our toddler grew quite agitated and, as toddlers do, she became upset and started fussing. By the time our food came she was inconsolable, and I hadn't taken more than 2 bites of my omelet (which was brown and over cooked) when the manager came over to my table, put her arms around me and her hand on my daughter and told me that I needed to leave the restaurant because my child was being too loud. I am appalled that not only was I not given the opportunity to calm my child, who was behaving as any hungry toddler who'd been waiting for nearly an hour for breakfast would behave, but that this woman who is all but a stranger had the nerve to touch my child and me. I will NOT be visiting this New Beginnings Restaurant ever again, as clearly they not the family friendly establishment that they...

I've been there maybe 4 times. The last 2 times were just awful. My buddy said he didn't ever want to go back, but I decided to try it once more with my wife because it's near our home. It took a very long time to get an order taken. We had to ask for silverware and coffee cream (should both be on the table). It took a long time to get our food. When it came it was the wrong food. The server did not once ask us if we needed anything. Not even a warm up on coffee. The food was only average if even that good. My meal was over $10 for breakfast. I could had gone to a chain fast food place for half and had better food and service than what this was. Generally unfriendly place too. 4 times is enough and we won't be back. After all, there are a lot of other choices around here.

Wake up restaurant owners! You can't get away with substandard service anymore because the information...