Starbucks — Restaurant in Georgetown

I have worked in the coffee industry for almost 10 years and I know how difficult it can be to keep a positive attitude at all times and provide the best customer service regardless of what is going on in your personal lives. I come to this Starbucks at least 2-3x a week and every time I come, I look forward to seeing DIANA making my coffee and greeting me (and others) at the door. I feel welcomed and truly serviced by her. She always makes sure anyone who walks in is attended to and makes sure their coffee is the best it can be! To keep this positive attitude and spectacular service CONSISTENTLY is very impressive. Thank you, Diana. You’re...

I waited 18 minutes for my drink. I asked twice about it. They said “I’m making it”. Then when they put it up, I didn’t even hear my name.They let it sit there without getting my attention. Staff was inefficient. I saw several people waiting 10 minutes for their drink. I did not feel like a valued SB customer at all.

While I was sitting in my car after, an employee came out and asked if we forgot our cup inside. It was an empty paper cup I left on the table. He knew it was empty. Trying to send me a message? I should have put it in the garbage? Weird move on his part.

Won’t ever come to...

Love this location, the other locations in Georgetown need to follow there lead. I have nothing but terrible experiences at the wolf ranch location and I will never go there again. Even when this location shut down due to the pandemic, I just did without Starbucks cause I refuse to go to the other location. Also hats off to the workers there providing great coffee, at a time like this. I forget the Boss Lady’s name but she knowns who this crazy Asian person is, And I want to say thank you to her and her amazing crew for always providing...