I honestly debated whether I should leave this review, but I decided that if I can prevent this from happening to another family, then taking the time to describe this ordeal is worth it. On Saturday August 5th, my husband and I had breakfast at this establishment with a few friends. We love the idea of supporting small businesses especially since we were visiting other unique places in Blue Ridge, GA.
Having worked as a server for 3.5 years and in customer service for over 10 years, I am well acquainted as to what constitutes good service. This establishment is the antithesis of quality service, and the way that my husband and I were treated by the manager and wait staff left me disappointed, angry and hurt. The wait for our food was long which was to be expected since we were a party of 8. When we received our food, some of it was burnt and some of the people in our party, including myself, had food missing. The manager/owner of the establishment approached our table but instead of greeting us, she starts with “What is the problem” in an agitated tone. We explained that we were missing items from our order, so the manager/owner went to the kitchen to retrieve them. As soon as our orders arrived at the table, they immediately gave us our ticket. Before we ordered, we requested separate checks for each couple. But instead of bringing us 4 checks, they brought us 3 checks which had food items that we never received. My husband had the manager/owner come over again to address the missing food items and to get the checks properly separated. The manager/owner rudely interrupted my husband and said that she would handle it at the register! My husband tried to further explain that we still had food missing, and the manager/owner rudely interrupted him again and said she would fix it at the register but didn’t offer to bring the missing food. My husband explained to her that she was being rude and all he wanted her to do was to listen to her customers and to resolve the issue. The manager/owner angrily raised her voice and told us that we could leave her establishment without paying! We explained that those weren’t our intentions; we only wanted to receive the same service that everyone else in the restaurant was receiving. The manager/owner apologized for her behavior and promised to take care of the issue at the register when we were ready to leave.
At this point, our party decided that we didn’t want to eat at this establishment anymore and that we would pay for our food and leave. When we walked up to the register, another server was already there. My husband explained the situation to her and asked for her manager/owner since she had promised to rectify the situation at the register. The server refused to get the manger and when my husband asked for the manager again, she accused him of being rude and told him that he would not talk to her that way! I decided to intervene and explain why we were requesting the manager. The server falsely accused my husband of blocking her in which was impossible because I was in front of him. She claimed that she felt “threatened” by my husband and proceeded to call 911! My husband is an African American male who has received multiple awards for his outstanding work in our community and photography and graduated at the top of his class in college! He didn’t raise his voice to anyone at this establishment, but they claimed that they felt threatened because he asked for the manager. For 45 minutes, our party had to sit and wait for the police to conduct an “investigation” because we asked for the manager. I am disappointed that this happened and will never forget the fear that I felt because someone felt “threatened” by my husband’s skin color! I pray that this establishment retrains their current employees or hires new employees that are capable of treating ALL their customers...
Read moreBelgian Waffle with Blueberries at BumbleBee's Cafe Blue Ridge 😎😎😎...
Located in the heart of Blue Ridge, Georgia, BumbleBee's Cafe offers a delightful dining experience that caters to both breakfast and lunch enthusiasts. During my recent visit with a friend, we had the pleasure of trying their renowned Belgian Waffle with Blueberries and their equally enticing Vegetarian Omelette.
First and foremost, the Belgian Waffle with Blueberries was a true delight for the taste buds. The waffle itself was perfectly cooked to achieve a golden brown exterior with a fluffy and light interior. The addition of the blueberries added a burst of freshness and natural sweetness that perfectly complemented the waffle. Each bite was a harmonious blend of crispy texture and luscious fruitiness, making it a memorable breakfast choice. The portion size was generous, ensuring we left the cafe feeling satisfied and content.
Moving on to the Vegetarian Omelette, we were pleasantly surprised by the flavors and variety of ingredients within. The omelette was loaded with colorful vegetables such as bell peppers, onions, tomatoes, and mushrooms, providing a delightful mix of textures and flavors. The chef's skill in combining the ingredients was evident, as the omelette was perfectly cooked and had a fluffy and light texture. It was accompanied by a side of crispy hash browns, which added a wonderful crunch to the meal. The portion size was substantial and left us feeling nourished and satisfied.
Apart from the delicious food, the atmosphere at BumbleBee's Cafe was warm and inviting. The staff members were friendly and attentive, ensuring that our dining experience was enjoyable from start to finish. The cafe had a cozy and rustic charm, with comfortable seating arrangements and tasteful decor.
In conclusion, BumbleBee's Cafe Blue Ridge in Blue Ridge, Georgia, exceeded our expectations with their mouthwatering Belgian Waffle with Blueberries and delectable Vegetarian Omelette. The combination of flavors, quality of ingredients, and impeccable cooking techniques made for a truly satisfying meal. Whether you're a fan of sweet or savory breakfast options, BumbleBee's Cafe is sure to impress. We highly recommend this charming cafe for a memorable dining experience...
Read moreI hate doing reviews like this, especially for local eateries, but to me the truth hurts much less than a false review. Had lunch on 5/21 with a friend. We first went to a place he liked that I previously reviewed with a generous 3 ⭐⭐⭐'s, but the entire restaurant went on vacation for a week, so he suggested Bumble Bee.
It's a smaller kind of sparce but cute place in a "strip mall". First thing you see walking up is a sign saying they are 'short staffed so please be kind'. Next impression was the seats on all 4 chairs at our table had multiple splits on the seats which would have hurt if I'd worn shorts that day.
Next was perusing the menu which was pretty basic breakfast or lunch selections. I told my friend I thought about going for a breakfast selection that included biskits & gravy & he quickly said nope, you don't want the gravy. (Note to self, that's not what I want to hear from a regular customer from any eating place).
So I opted for a Reuben sandwich with the waitress recommended fried okra as a side. The fried okra was the typical from a frozen bag, but was actually ok. But the Reuben, I have no words to describe what that total mess of a couple slices of bread actually contained. The amount of some kind of a pinkish colored grease blobs that ran down my hands requiring me to ask for several extra napkins was gross. The taste was an extension of the grease dripping down my arm - totally gross. Getting to the point, it was very high on the list of worst sandwiches I've ever had...
After sharing my displeasure with the food to my friend, he said that's why he & his wife only order eggs & sausage & sourdough toast & nothing when they go there once a week because they tried & disliked everything else. Gee thanks buddy for letting me make a huge $13.00 mistake.
I wish nothing but good luck & success to our local businesses, but in good conscience can't lie just to make them look good, which I suspect many of the positive reviews have stooped to.
Sorry Bumble Bee, I truly hate doing this review because I am totally behind local small businesses, but you drove me away for any possibility coming back due to sadly tacky seats, & really...
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