Starbucks Coffee Company — Restaurant in Blue Ridge

Yeah. Ingles has my business from now on. There's one employee who lectures us anytime we do a mobile order. I don't mind waiting. It's an excuse to stop and be still. But I also don't like being chastised every time I walk into a store so I've learned to order at least ten minutes ahead to avoid the lecture. Today I arrived just at the time the app said the order would be ready. Went to the mobile pickup and grabbed my pastry. Again, I'm perfectly good waiting. This one employee starts in on the script of "we ask customers give us ten minutes blah blah blah." I said it's fine. I wasn't in a hurry but it had been ten minutes fyi. Guess what? It had been 9 minutes and 56 seconds. Seriously? I wasn't in a hurry. Wasn't upset. Was willing to wait ten more minutes or so. But I get a lecture for being 4 seconds early? I just left. The orders are correct only about 60% of the time anyway. One day they put lavender in my chai. So yeah,...

I enjoy Starbucks on a regular basis, often the one in ingles in Murphy. The other day after I had my kids at the orthodontist we stopped here. It was by far the worst experience I’ve ever had. After asking for a drink on the “secret menu” I was told I needed to know the recipe to give it to them. Well that is a first and no I don’t know it... so ok we will order something else. We ordered 3 different drinks. The barista moved at 1 speed...which was the equivalent of a snail...and that may be generous. After 20 minutes I was ready to leave. I was not the only customer that was frustrated. To top all this off after we get our drinks one of my boys’ drinks was absolutely disgusting. She made it wrong and it had coffee grounds in it. I will never go to this Starbucks again. Gas station coffee would have been better... at least I would have gotten a smile from the...

Good coffee but at 8:15 am, weekwnd morning, no food available...& this is after stopping at Murphy NC Ingles Starbucks at 730am & NO ONE had come in to open up & they didn't have coffee or anything ready. Starbucks needs to work on training at Ingles markets locations. Was in the Waynesville Ingles Starbucks & saw the girl behind the counter twirling the tongs used to remove bakery items from the oven. She was talking animatedly with a colleague & hit herself in the mouth with the tongs, laughed, & then removed food fron the oven & placed it in the little white bag. To me, all of this shows a huge need for better training or Starbucks is damaging their reputation. I don't see this same poor behavior and lack of standards in...