Hello hello hello I went through the drive-through and as I was coming into the parking lot I seen like three cars people were standing out and also I went through the drive-through and I had someone in the car was placed in the order and the guy was very unprofessional as he come on the mic the intercom and asked us what we wanted and the lady told him her order and he was kind of upset and I spoke up because he act like he didn’t hear her and I repeated the order and I asked him could I place a second order and he told me no so I said OK I got to the window and the guy was saying it was very hot in there they very unprofessional and they do not dress accordingly and also I don’t feel like he treated the customers fairly at all so I will not be going here no longer because I was treated unfairly so I’m letting you guys know this is not the place to go and he said that the restaurant was hot they couldn’t cook they couldn’t function or anything like that so the maintenance and manager need to do the job as the people working there you guys to keep your employees comfortable so I never seen this in my life and the guy were sweating And I didn’t think that was professional for him to be fixing anyone’s food so I think they need to re-hire people and also management so I don’t prefer anyone to go here until they straighten out everything that I need to be straightened out so I must say I had to report this instantly ASAP poor were poor customer service very unsatisfied very unhappy and I disagreed with a person talking to the customers...
Read moreBeen going to this location for over eight years and I am very disappointed. I ordered apple pies and Fries. Was told I had to wait a few minutes in order for the pies to be fresh and I agreed. Pull to the side and literally sat there for 15+ minutes and was observing the other customers waiting for their orders. I was with a car full of people and we all witnessed the worker bring our food out to another customer car. That customer dug through the bag and literally touched every food item inside the bag and told the worker that the order was not hers. That same worker went back to the window to confirm that it was indeed our order. The worker proceeded to bring the same contaminated food to our car. I expressed my disdain about bringing us contaminated food and requested for them to replace the order. We were waiting in the car for an additional 10 minutes when I decided to get out and go to the window only to be told that we had already received our order! So they expected us to take food that had already been fondled by another customer in the times of covid-19?! Then when I did receive the food I asked was it freshly made and they confirmed that it was. Only to find out that the fries were warm and the pies looked like they had already been handled. Meaning that they ended up giving us the contaminated food anyway! The entire bag of food was quickly discarded at the nearest gas station. I will not be patronizing this location ever again and they should be reported for Cross...
Read moreCan't rate for service or atmosphere since it was a delivery order, but the order took about 20 just to be made. Two combos and funnel fries with ordered, with drinks. The driver only got one drink and one combo (not their fault). Oddly enough too, the receipt on the bag only showed HALF the order, compared to the confirmed order on the delivery service. Of the combo that I got, the fries tasted like they were made in old oil (multiple reviews here about this) and the lettuce on the chicken sandwich was BROWN. I don't see how that even made it to the bag without someone catching it.
Bottom line, if this location is okay with serving food like that, along with a botched order, I wouldn't go here to this location. I have one closer to me that's closed that never has these quality issues. I assume these are franchises, so I'd rather support the owner of my local one. Whoever the owner is of this location, though, may want to consider buckling down or standard food service procedures. Reading the other reviews...it doesn't look good.
Also, if you don't want to question the quality of the food, the location in...
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