Chicken Salad Chick — Restaurant in Georgia

We placed an order on their app and it said it would be delivered in 45 minutes. When the door dasher arrived we are told they don’t have any of the flavors that we chose so we gave the Chicken Salad Chick employee what new scoops we wanted. She said she would update the order. 30 minutes later (so an hour and a half after the order was placed) we get an inappropriate text from the Dasher about how he still doesn’t have the order and it’s been 30 minutes. So we called the store to speak to the manager. She said she wasn’t the normal manager and we went through the same song and dance of telling them what new flavors we wanted. Then she said they’d have to make it and could maybe get it out to the driver in 15 minutes. We ended up canceling the order (which they didn’t cancel) and called door dash. We had to have door dash actually get the order cancelled so we could get our money back (even though we ordered via CSC’s app)and report the driver. It was our first time ordering from here and will be our last. Absolutely poor customer service and the young lady they had answering the phone couldn’t...

Makayla from chicken salad chick in dawsonville,

I wanted to take a moment to express my heartfelt appreciation for the exceptional service you provided at Chicken Salad Chick. You truly made my day with your kindness and thoughtfulness.

Not only did you go above and beyond by giving me extra crackers, but your personal touch of leaving a nice note on the bag meant so much to me. It's the little things that make a big difference, and you certainly exceeded my expectations.

Your sweet demeanor and exceptional customer service truly stood out. I couldn't help but feel valued and cared for as a customer. Your genuine kindness made my experience at Chicken Salad Chick memorable.

I want to thank you once again for your outstanding service. You are an asset to the team, and I hope your dedication and exceptional attitude are recognized. I'll be sure to recommend Chicken Salad Chick to friends and family, and I'll be eagerly looking forward to my next visit.

Wishing you continued success and...

So first off I do love Chicken Salad Chick ever since it opened and we finally convinced ourselves to try it, however it seems like this time was just a bust. Usually we go inthe dining room, but tonight we decided to do pickup and it was completely different then what we usually receive in the dinning room. There was not nearly as much chicken salad on there as usual, didn't even cover bread all the way. And also smashed to wear it beoke wen trying to pick it up.if the amount served is correct amount then that's finehowever if not then someone should address the serving amounts that they give at night compared to the dining room or vice versa because when you dine in so much and get the same amount evevytime each time and then decided to get pickup, your ganna assume that's the correct portion. Also did try calling to resolve...