My daughter and I went here recently and witnessed something very disturbing. 8-10 members not to mention a Pastor from a local church were conducting some sort of ceremony. This included very loud crying, screaming and speaking in tongues from several people standing and sitting in this group. Children and their families were walking in and out, many of them obviously upset and confused by what was going on including the staff. The MANAGER would not address the issue, hiding in the back the entire time. I attempted to approach the group and was waved off. I sat, refusing to leave and watched in disbelief as they continued screaming and crying during some sort of prayer service, again, while also speaking in tongues. They left a little while later, offered no apologies or explanations and seemed unconcerned with anyone else but themselves. I am all about religious freedom but this crossed the line and if this is how Cold Stone handles these type of situations we will not be going back, no matter how good their ice cream...
Ā Ā Ā Read moreI love Cold Stone ice cream and Iām so excited this location opened! However, the staff is made up of young kids serving ice cream that doesnāt even fill the container. Iāve been here 5 times already and each time itās the same. Today I ordered a ālike itā and the ice cream that was put into the container had empty spaces around it (just like an earlier reviewer showing the ice cream she received in a quart) and didnāt even reach the top. I had to kindly ask for more as weāre paying $6 for a half-filled container. I feel once they get the portion sizes down, this will be a great location! Going forward, Iāll be showing the staff the pictures on the Cold Stone website for portion size...
Ā Ā Ā Read moreSo nice, the best Cold Stone I have been to in over 15 years, honestly! The crew was so nice and so patient. Store is very clean and updated. Cakes are stocked. The owner makes a point to engage with EVERY customer. It smells so good in here, all you can smell is the fresh waffle cones being made.. Itās not even a busy time and they have waffles coming out fresh. They were nice and offered to put my ice cream in the freezer while my kids were taking their time enjoying getting to create their treats lol. We will be back! Current non-dairy offerings in February are silk almond milk chocolate,...
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