This location has been Five Stars for a long time but needs an updated review now. At best it is currently a Two Star location. Ordered a pizza online and went to the location to pick it up. I waited several minutes before even leaving the house. The pizza should have been ready when I arrived. At the store I was told it was still baking. Actually, I watched them make the pizza AFTER I arrived. Out of six employees in the store, two were making pizzas, one was boxing pizzas, and three were standing around watching. The one employee āactingā like the manager had no idea how to run a food operation. I watched my pizza leave the oven, be sliced, and put in a box. Even though I have been waiting quite a while, no one was going to give me my pizza. I had to ask the employees to get my pizza before it was cold. And then they gave me the wrong pizza. If I had not looked in the box before leaving, I would have left with the wrong order. I have never seen a food business go downhill so quickly after being at the top.
One of our favorite Domino's locations. They have been consistently accurate with our orders and provided ample amounts of the items we ordered on the pizza. The staff is friendly and considerate. We have been extremely pleased with the service and food from this location. We continue to make this our first choice for pizza orders. I recommend giving them a try and see...
Ā Ā Ā Read moreAll the recent bad reviews you see are true. This place has gone to the dump. It was my go to location for years, but now I am done with them completely. We have had several issues with the food quality as well as them not even starting the pizza when the tracker says it's good. Last week, I check their time estimator and it says a pizza should be ready in 13-23 minutes. This was perfect, so I place the order. Only immediately after placing the order does it tell it it'll be ready in 50 minutes. This is not the first time they have told us something similar and it was not even started by then, so we were not willing or able to deal with that. I try to cancel immediately, but you can't online. So I call the number, and you get a stupid call center. Finally I get transferred to the store and put on hold endlessly. I tried three times to call them, as did somebody else. They can't be bothered to answer the phone here. Luckily, I selected the "pay at store" option so I wasn't out any money. If they want to waste their money by giving inaccurate times until after purchase, and then being unable to be reached, that's on them. Don't waste your time or money here. Wouldn't be surprised to see them go out of business, they are just...
Ā Ā Ā Read moreUsed to be a great location no complaints. Here recently this location has been absolutely terrible. This is the second time this month we have ordered from this location and I canāt even describe the level of chaos and disorganization that goes on here. Both times we showed up for our online order for our pizza to not even be in the oven at the pick up time. The app said we had 1-3 minutes left for our estimated pick up time, however our pizza was still in the āprepā phase of the tracker. We arrived for our order and this time we were told we can come back in 40 minutes to pick it up after already waiting the original 30 minutes estimated on the app. They also donāt answer the phone at this location. I have never had any issue with ordering Dominoās except at this location. Iāll never be ordering here again. The Dominoās on Riverstone Parkway is always correct on order time estimates with hot fresh pizza made right. Or hit up the Papa Johns...
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