Krystal — Restaurant in Georgia

The people at this Krystal at 5:12 a.m. are extremely rude and don't take kindly to good customer service recommendations. They are quick to tell a customer where they can go and eat elsewhere, but extremely slow to receive good customer service advice. That goes for the guy and the girl working tonight. It's as easy as instead of saying that we're only taking doordash orders, to telling a customer my apologies, but we're changing over to breakfast which starts in the next 10 minutes. So we're only taking doordash orders right now. Sounds easy right?! But only if you care about the customer and serving them with excellence. Apparently, that does not happen here early a.m. And yes, I've received much better service during my prior visits between 8a.m. & 10a.m. lastly, when I took my business 10 minutes down the road to the Krystal on Moreland Avenue, they communicated to me in exactly the way I attempted to convey to this duo at Candler Road, and it was greatly appreciated and I waited and got back in line to order breakfast based on their communication and customer service. Thursday,...

I'm not in the habit of giving anyone less that they deserve, but I also cannot stretch the truth just to make anyone feel good about subpar...ness! Isn't the idea to grow and better ourselves after all right?! For the sake of transparency, and future position, I will agree to stay on the "fair" side of reasoning. I enjoy a good Krystal meal just like any other American, whether breakfast or lunch, however if your merchant system is not malfunctioning, why are you requesting payments in cash? Why are those cash amounts lower than what I would pay with my credit card? $15.00 VS $22.00 for a sackfull and 2 large drinks? Last, but certainly NOT least, why get mad at ME when I tell you I prefer to get a receipt, especially when in the end I didn't have enough cash anyway? I had to ask 3times before the CSR finally frustratingly told me the actual price before stalking off muttering he didn't understand why we didn't want to save à few bucks! Get it together guys! He DID come back a few minutes later in a better mood and very courteous....

Its 5am In the morning and I want to get breakfast and I really had a taste for Hardee's But I remember my best friend in Georgia loved Krystal's for breakfast Decided to give them a shot and I saw the head of platter similar to the Hardy's platter but I didn't realize everything they serve has grids so when I ask simple questions about not getting the grits the responses were very unique and then when I decided I want to order something I'm used to my breakfast with gravy so I asked a simple question how much is it to have it with gravy it's what's they clarified to me inside a grave and I said yes well they'd have to ring it up to find out And it was stated with a very very rude rude reaction Goodbye to this I told them thank you and I left If it wasn't for customers restaurants wouldn't be open and the people wouldn't have their jobs and services a big thing to me so I'm going to where I should have gone in the first place and not bothered...