La Hacienda Mexican Restaurant — Restaurant in Georgia

This was my first and last time at this restaurant. I went with my daughter around 6:30-7 pm I believe. We were seated quickly, which is both nice and probably a sign that it's not that popular of a restaurant. We were seated in a booth, but my daughter got out of her seat and swapped sides with me bc the side where she first sat was a bit wonky and she sank down in the bench (she's 11 and about 60 pounds, so it was definitely a broken bench, not a weight issue). I scooted further down than she had so it was ok. We ordered quickly, as we kind of already knew what we wanted. The prices seemed abnormally high for this caliber of restaurant. My daughter got a #1 kids meal- enchilada and hard taco for $6 ish. Her sweet tea was $3.50 😶 I ordered a steak quesadilla. Food arrived quickly and my daughter was smitten with my quesadilla and swapped plates. No big deal. The quesadilla was... weird. The cheese was almost like it had been cooked and then cooled off? Idk how to describe it. There wasn't enough cheese, it didn't stretch, and it wasn't really hot. Which was strange considering that we had only been there for maybe 10 minutes at that point. I ate my daughter's food instead. The enchilada and taco meat had very little to no seasoning. It just tasted like ground beef. The taco fell apart immediately, which I know I know, that happens with hard shell tacos but we had JUST gotten the food. The weirdest part for us though was that it felt like everyone was looking at us the whole time. Employees, other customers, you name it. I'm not one to care about that sort of thing and we definitely weren't doing anything to stand out, so it was just a really strange feeling. The cashier at check out was... short? Abrupt? Idk, borderline but not overtly rude I guess. I wouldn't go back. I've had more flavorful tacos from trucks, Taco Bell, gas stations, etc. One more thing, after we left, my daughter said that one employee told another to "go to hell." Idk about that too much, but if you're trying to avoid language like that for yourself or your children, just...

This is one of are favorite places but this time I guess they changed ownership and have new staff the waiter we had was very bad we ordered drinks and every drink we ordered he was out after a while he finally brought are drinks then he took his sweet time to get are order let me get this straight it was not busy he was only hanging out with the female waitress when we finally got are food at different times we still did not get are children’s food when we asked another waiter because are waiter was no where to be seen they said it was almost out by this time we were out of drinks and feed are kids from are food one of the persons with us he got up and grabbed his own drink another waiter saw that and came to help because are waiter was no where to be seen at the time to leave we asked for a manager the young lady at the register said they did not have no one and called the waiter who helped us over we had told her that we wanted for her to remove the tip from are ticket because this person did 18% tip on the receipt wish it was more then $20 we asked that we wanted removed because we felt he did not deserve it and we were going to give it to the waiters and did helped us also that we never got are kids food and wanted removed by this time the waiter was there and was upset saying that was his table and that he would have to clean after us we told him his service was bad and that all he did was take are order and we did not get it all at this point he started coursing us out in front of are kids and the other people and he said if we were crying for $20 he would give us are money and we could Fu$$ are selfs with a few of other words at this point we asked for a manager and thay said there was no one we asked for a phone number and we got a bad # his a picture of the waiter who told us off and everyone there...

They literally charge $10 for a medium salsa that wasn’t even filled to the top ($5) and a “large” bag of chips ($5). This is not $10 worth of food. For $10 I could have gotten each ingredient and made a supply large enough to get the place through lunch, and or gotten an entire meal where they would have given the items for free… It’s literally some veggies and fried tortillas but they gotta price gouge where they can. When asking about the Prices the lady reiterated what sizes I asked for as if the sizes they gave could actually be considered a large. I have no problem paying what something is worth.

Don’t forget that if you eat inside you get endless chips and salsa for free

I specifically came here because I have a head cold and the salsa is spicy enough make my nose run. (SN: I eat takis etc so I can vouch for it) The chips aren’t fresh, crispy or hot. There more so crunchy and kinda stale.

Food is salty but decent and worth returning for, however the customer service has been subpar on several occasions. On my first visit I stood around waiting to pick up my order for 5 mins while the waiter talked to 2 guys in the waiting area. When she was finally done and stepped to the register she tried to continue their conversation and help them first despite the fact that they dined in and used they’re time for conversation. The gentleman let me go first but I then had to stand/ sit around and wait an additional 10 mins for my food despite arriving at the time given. While I waited around her and the gentleman discussed his relationship and how marriage isn’t for some people due to the fact that he declined her request.

Mind you I’ve dealt with the same tall woman with the slick back ponytail each time.

If you enjoy dinner and a show but not service this is the...