Hello, where can I start so my friends got there at 1:30 and I got there at two it is now 315. Still never got the food. Never got any water. The water came super late and when I got there, my friends were complaining because they didn’t get there bottomless mimosas they didn’t get their food. They didn’t get their waters and stuff like that so I sat down for a while and I still never got served so after sitting down for like 1520 minutes I went to the manager which was a lady and I spoke to her she said OK I’ll have them bring you the water so I sat back down 30 minutes later I still didn’t get any water like oh my God it is 88° outside or 80° outside and still didn’t get any water so I had to get up again and go talk to the manager and say hey we still don’t even have any water they were saying that they didn’t have any glassware like put it in a regular cup or a bowl? Who cares just bring the water and bring the drinks so finally they brought it and They still the food never came so I asked her the waitress to tell the manager to come to the table, the female manager she never came. She sent some guy manager over. He had a whole attitude and try to make it seem like we were some drunk saying oh it was you’re just worried about the bottomless mimosas. No we’re worried about the food too. We’re worried about the water worried about everything like why are you so pressed on these bottom mimosas then I told him that he should get Compa some drinks being that we’ve been sitting here for almost 2 hours and he said no how dare him Then he turned around and brought the food, but one of the girls canceled the food, but my son was crying for french fries so I was like let me get the french fries he goes no you want to cancel I was like if you don’t give me my french fries like how dare you you know those french fries with my son put the french fries down and get let him eat his french fries the kids were so hungry they were over there three kids were all in one little french fry bowl starving. Trying to eat these little french fries because we didn’t have any food after they played their baseball games earlier today I mean, this was ridiculous and Then after all that he leaves and he goes oh WILL, and then he says the waitress back and the waitress goes oh well cop your bill but Wood bill we didn’t get any any food we didn’t get any drink, so what are you really copping? I didn’t get my food now I gotta go somewhere else to eat like really it’s really a nice place but they need to get their customer service their manager and things together. I’m gonna contact the owners and tell them about this because this was terrible people spent all this money for a nice restaurant to have...
Read moreThis is by far one of my worst restaurant experiences. On Sunday 9/17/2023, we went to R&C Kitchen for the first time for brunch since we lived 10 minutes away. While we were walking to be seated, a waitress named Kay nearly pushed us over the edge of the staircase accidently. When we approached her about the problem, she had a horrible attitude and told us that we were exaggerating. Kay was also our waitress, which made everything worse. The waitress from hell as I call it. She was really rude to us. We had to wait 30 minutes before she asked what we wanted to order while she purposely served others that arrived after us. When we mentioned that it had been over 30 minutes, she stated, "well you said it was your first time here and you were asking bunch of questions, so I gave you plenty of time to decide." We requested to speak with a manager/owner, and when he arrived, he changed our server to Ronda, who was quite helpful and pleasant. After 50m minutes of wait, we finally had had our food, he said "I would like to take care of you guys with a complimentary desert." So we agreed, only to discover that the pre-made desert would take an additional 45 minutes to arrive. Ronda expressed regret for wasting our beautiful Sunday. But the management was only concerned about charging us for these overpriced burgers. As a manager, your employees will imitate your actions, as was the case today. Because the manager/owner didn't care, the waitress was impolite and careless. Don't waste your money or your time eating there. Customer service was horrible, and they are...
Read moreDined in for the first time there this past weekend. The place it is absolutely stunning. They did an incredible job with the interior. It’s elegant, cozy and inviting.
We shared few appetizers to start with ( beet salad, brussels caesar, deviled eggs and hamachi crudo). The presentation was beautiful and everything was delicious. I didn’t actually try the beet salad, but my friends said that it was good. I loved my brussels Caesar salad, a very interesting and delicious spin on the traditional Caesar. Way better in my opinion. And hamachi crudo was exceptional!
For my main course I had the Halibut. It was perfection. I rarely find a place in the city where they can cook and serve a perfect halibut dish, this place executed it. And I mean just look at the plate. The presentation and attention to details. Chef’s Kiss 🤌🏼
My friends had the branzino and the lamb ravioli. And for dessert we had the cheesecake which was very good. The sauce on the top and on the side of the plate ( not sure what was ) but it was a bit sour/tingly and it complemented it very well. Loved it!
After dinner we had a few cocktails in the Crown Club ( which is their private members club ) DJ (the bartender) was incredible and he made us some reaaaally good cocktails.
I really have no complaints at all about this restaurant and I can’t even believe that I’m saying this. It is extremely rare that I am pleased from A to Z in a restaurant. But R & C Kitchen absolutely delivered it from the interior, service, food and cocktails. I wish them the best and I cannot...
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