Someone Cares — Local services in Vinings

I am grateful for the excellent service I received when I walked in the door. My appointment was at 9:00 am on a Friday. I arrived at 8:07 am. I was greeted by Ms. Keisha, who was very pleasant, helpful, and kind enough to allow me to be seen early. She made the check-in process, and my triage went smoothly. Ms. Keisha was hands-on during my entire visit. My doctor, Alex, was terrific and very detailed. I was nervous to have a female doctor, but she was great. She was able to address all of my concerns. She helped me understand the importance of my health and the urgency of the changes I need to make. She was able to help in areas where I wasn’t able to get help from other doctors. I was sent over to the lab, and there go my nerves, lol. I don’t like needles at all, however, Ms. Que handled me with care and was awesome. I normally am a hard patient in that area, but I am happy to say that I didn’t even flinch. I must ensure she is everywhere I go to get my lab work done. I also thank Nurse Lillian for stressing the importance of having a better nutritional plan. I wasn’t expecting to see a nutritionist, but she provided me with the facts. They showed me that the organization is true to its name. Thank you all so much for changing how I view going to the doctor. I never thought that I would be looking forward to my next visit. Thank you so much, Ms. Keisha, Dr. Alex, Ms. Que, and Nurse Lillian! You all...

I recently visited Someone Cares to start my journey with PrEP, and I couldn’t be more pleased with the experience. From the moment I walked through the door, I was greeted with warmth and professionalism. The entire process, from initial consultation to lab work and blood tests, was handled in-house, which made everything incredibly convenient.

I want to give special thanks to Alex, Q, and Russell for making my visit exceptionally pleasant. They were attentive, knowledgeable, and truly made me feel cared for throughout the entire process. I was especially impressed that I was able to leave with a two-week supply of PrEP while my official order is being processed and delivered.

The team at Someone Cares clearly goes above and beyond as advocates for the community. They provide outstanding service, ensuring that every patient feels valued and supported. You can really sense that “someone cares” when you’re working with this dedicated team. I highly recommend this organization to anyone seeking PrEP, STI, or HIV testing and treatment services.

Thank you, Someone Cares, for making this a seamless and...

It started off great when I first came in for an appointment and exam. The staff was all very friendly and helpful. We developed a care plan for me that was supposed to last several months, they even set me up for automatic refills. However, when I got a new job I switched my health insurance, they did not process it. They also stopped the regular check up calls to me, and when I would call directly they avoided my calls and would not help me get the care I need. Mind you this is the Care that was a part of the care plan we developed together when I first came in. Lastly, my ex worked here as well, I’m not sure if that truly had anything to do with it, but the moment we broke up, the office started acting different. I have life threatening conditions that I was depending on this office to help me control, I was assured that I would be taken care of. It’s taken till December (from Summer of 2023) to find another specialist and have my health issues addressed. Disappointed in this office and in the American...