Sky Restaurant Bar & Grill — Restaurant in Georgia

I visited this establishment on Saturday night in celebration of a friend's birthday. Upon arriving we were met at the door by a man who informed us men in our group would be asked to pay $10 to enter in literally one minute. One man from our group was able to gain entry without paying. The others did not walk fast enough from the parking lot apparently and were asked to pay. The women were admitted without charge. Once we entered we began looking for our section. An area had been reserved for us by another person and we had been instructed to go inside and sit to the right of the room in a VIP booth. The security person at the door, who patted everyone down and checked purses, advised us that a call had been received and we were to go inside and sit in the VIP booth to the right of the room. We made our way to thw booth. We sat and danced for about ten minutes; waiting for a server to come and assist us or at least as if we needed assistance. What we got was a manager, Ron, who approached the section and advised us that we needed to buy a bottle to sit in that section. Not hello. Not hi my name is Ron. Not anything remotely resembling good customer service. Thw birthday girl spoke to Ron and told him the person who reserved the section was on the way. He was literally 5 minutes down the road. Her husband was even on the phone with him at that very moment. Ron walked away, walked over to a security guard, spoke to him, and then walked back to the section with the securitu guard. Ron walked away and the security guard faced us in thw VIP section and motioned to us to get up. Literally; he used his hands to motion for us to get up. He did not speak at all. Just hand motions. We exited the VIP section and the building. Once we made it back to our cars the person who reserved the section arrived. He spoke with Ron, the security at the door, and another manager. They apologized for the miscommunication and attempted to offer us the very same VIP section we had just been asked to vacate. Needless to say we did not take them up on their offer. The management team did not do a good job of communicating with one another in order to avoid this embarrassment of an ordeal. Ron did not display good customer service by enlisting a security guard when not necessary. The security guard at tbe door also did not communicate well with the rest of the team; he knew we were supposed to have a section but was outside the entire time. The venue is well decorated and spacious. There was one server who asked if we needed help as we stood after leaving the VIP section. It is located in a shopping center with other businesses so there is ample parking and it is located near two major highways. The DJ was playing really good music and it wasn't so loud that you had to yell to hear one another. The dance floor was a good size as well. Outside of poor service from the management and security teams; this...

I wish I might come back here for the Super bowl! You all will not ruin my evening. I’m giving this place 2 stars because of the sorry managers. This was my first visit and I didn’t know who from who. Workers were all over the place. When we arrived, it took forever for someone to come and take our drink order and give us a menu. The first girl who came by was a “manager” and she never even gave our drink order to a waitress or brought us a menu. The managers don’t do any of that according to them. We had to flag somebody down just to bring us what we needed. I don’t continue to go to businesses where I have to flag people down! And the tall manager, black guy kept walking pass us so when we asked for help he told us “Oh I don’t take orders, I’m the manager. I don’t do that kind of stuff.” What the hell? On a busy night, management helps out WHEREVER. He could’ve even said let me go grab a waitress for you. The poor girl was working hard, so we made sure to tip her well! The sad thing is that the place has a lot of potential, but as USUAL people think they can run a business with awful customer service. I heard several patrons near me say that they wouldn’t be...

Went for a bday party. It was alright. The dj played good music but was all over the place. He'd play megan thee stallion and right after switch to Frankie Beverly and Maze. Like huh? The party kept losing momentum because the music was everywhere. The mark of good deejaying is when he can play sets of music genres and transition them progressively through the night. The food was good though. Simple but good. Drinks were ok. Watered down alcohol FOR SURE. It's not even a question of "if"; the question is "by how much?" I had shots and it was ABSOLUTELY noticeable that they'd been watered down. You can taste it. For that reason I give them three stars because thats like robbery to me- to charge premium prices for watered down liquor. Their mini pitchers were strong for sure- but made with cheaper liquor. It was a older crowd mostly. There was a sewage smell lurking over the dance floor the entire night. Bad plumbing clearly. The waitress was nice- young bi-racial lady? Tipped her well because of it. Overall it was cool for what it was. Probably won't voluntarily...