This isn’t your typical burger shop—although, given my experience, perhaps it wishes it were. What was presumably intended to be a culinary journey through the artisanal alleys of gourmet burgerdom ended up being a most wretched misadventure, better suited to those with an appetite for disappointment.
Upon entering, one might be lulled into a false sense of security by the chic decor and the tantalizing aroma of overpriced ambition. However, any such hopes are swiftly dashed by the sheer incompetence masquerading as service. My order, placed with a naivety I now deeply regret, took a full 35 minutes to arrive. One would think that in such a prolonged span, they might have discovered some vestige of seasoning or juiciness to imbue in their so-called “gourmet” burger. Alas, it seems I expected too much. The patty, if it can indeed be called such, was as dry and lifeless as the Sahara at noon, devoid of flavor, moisture, or any semblance of culinary dignity.
The fries, those humble companions of the burger, fared no better. They arrived looking like they had been dredged from the bottom of an air fryer forgotten in a dark corner for far too long—crisped to oblivion, brittle and hollow, reminiscent of dry spaghetti rather than the golden, starchy delights one might expect.
In conclusion, this establishment serves not burgers, but rather a masterclass in mediocrity, garnished with the sour taste of unmet expectations. Save your time, and more importantly, your palate. There are better places to suffer gastronomic misfortune, and they might at least be...
Read moreI recently moved to Gig Harbor. Long before knowing where I was going to move to, my research came across this burger shop. I took my time going there after moving 2 months ago.
I expected to find an over priced burger joint using flashy words of being a gourmet burger shop to lure people in. That was not what I found. To begin, prices were very reasonable.
I found a simple place with the gal who took my order doing a great job taking care of things up front as people in the back were doing the same.
I had the classic double burger. It was excellent. I opted for coleslaw while my girlfriend got fries with her burger. The coleslaw is good enough to sell by the half gallon and gallon sized bucket.
The fries were equally as grand though I doubt they could be sold by the large bag full for later enjoyment at home. They have such a great assortment of bottled sodas and they offer milk shakes.
As I sat eating my burger, I thought they needed to sell floats with the large assorted sodas they sell and call it "A Float Adventure".
Taking a closer look at the shake menu, they did have a mention of ordering a float. Rather than a very small mention on the shake menu, I suggest having a Float Adventure menu.
I look forward to my return trips...
Read moreDon't waste your time, there's no reason to tolerate the poor/rude service at Gourmet Burger. Don't get me wrong, their burgers are fine…I was a regular customer since they opened. But they've become increasingly rude, get orders wrong and treat customers like they're doing them a favor. I met my limit with their attitude tonight. After phoning in an order for pick up, I drive down and sit at the drive through for over 10 minutes without seeing an employee. I decide to go inside, but as I start walking I see two employees facing a window where they can clearly see me and my truck and two other vehicles also waiting for someone inside to give a damn about their customers. I tap on the window and a guy very angrily yells at me to go inside. I ask why they couldn't come to the take-out window to tell me what the delay was about since they watched me sit there for over 10 minutes and I get a very smug 'sorry'. Their problem is not my problem…I drove away and won't burden them ever again with my business. If you like cliche hipster™ burger joints poorly run by angry people, look no further! But if you have any self-respect, there are better choices than...
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