I can't put my finger on it, but theres definitely something fishy with this location. The baristas are very friendly and they are usually pretty quick here. The weird thing is that they always give you a Grande size when you order venti. I only order venti because I'd rather have too much coffee than not enough and every time they hand me a grande. I know I am charged the correct amount for a venti. And since the sticker on the side of the cup reads Grande they always look at me like I'm crazy. They are good about making my order right but I feel like a Karen always having to ask for the correct size. I let it slide a few times before finally mentioning it. Ive also paid cash and given extra to add to tip jar but only the coins are added to the tip jars, never the bills. Not sure what the scheme is here but...
Read moreI can't find something I like. I'm an iced coffee drinker for obvious reasons and like a sweet flavor. The closest drink I can find that gets my soldier standing tall is the iced blonde latte but if were being honest and comparing to BR, it's not as good. It always has a watered down flavor and I do t feel any jolt of energy. The staff is getting better with recognizing we do not want to chit chat. Just give us our order and move on to the next customer. You don't care about my day and I don't care about yours. It's cool, let's just make the transaction so I can get to work and make someone a lot if money in exchange for penny's. Thanks for not raising your prices. I've noticed the lines shrinking at the location...
Read moreThis location is the best place for a coffee or a Frap. The teething issues listed in the previous reviews have been resolved. The manager Jaylynne has returned and with a core of veterans from the old warner location the service has become superb. The location is fully staffed with motivated people. I often here laughter from the team as they go through the work day. They know my name and my order is ready as I walk up to the window. Great leadership leads to a motivated team. If you want the best Frap ask for Seth he...
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