I usually love this place. I don't normally eat at a Subway, because I like Quiznos so much better. I wish I could give a 5 star, but I felt my experience today came into play. I ordered online. I show up 10 minutes early, so I just wait in my car. I see no movement inside at all, so I have to check to see if they're even open. Someone pulls up and goes and stands in line for a good 5 minutes. It's time for me to pickup my order. I go in to grab it when the lady finally comes out of the back room to help the couple that's been standing there for 5 minutes. She mumbles something about how she'll make my sandwich after theres'. All good. I don't mind waiting half an hour for a sandwich IF IT'S MADE RIGHT. I had a classic Italian. Pretty sure that comes with cheese on it, but I didn't get any.Then she shoves my sandwich half way through the toaster, runs to the other side and pulls it out with a pair of tongs, so I have maybe 2 seconds of toasting. I get home and my sandwich has so much sauce on it that it's basically soggy without a solid toasting to it. Rather upset by...
Read moreHorrible customer service and attendance from the 2 ladies at the counter. I've been on the road for 4 days and decided to ask if it was ok to bring my pet and sit him by the table with me. I definitely understood their denial, but they didn't have to treat me or my family with disrespect. Needless to say, I left the place and went across the street to Applebee's, where they actually allowed myself, family and pet come inside and sit all together at...
Read moreNormally I enjoy this place but today a woman wearing red was very off putting, rude in nature, made me feel rushed and unwelcomed. The other staff also seemed to be on edge or walking on egg shells. I think some retraining on customer service interactions would benefit to this person and drive better sales! Good luck 🤞 hope your day is better....
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