Subway — Restaurant in Gillette

For years, and I mean years, we have gone well out of our way to go to this specific Subway because we have always had the very best service and freshest veggies! Tonight will be the last night my family EVER goes to this one. I sent my girls to town, nearly 35 minutes, just to get dinner and they ordered same thing I nearly always get, a BLT salad.... there is no option for burning bacon or for oil and vinegar so as we always do, they pulled up to the window and knocked to ask for those things... they were greeted by a very rude and mean woman, who told me her name is Dusty, where she proceeded to throw a fit because salad was already made. My daughter asked her to please burn the bacon for me and she said she had to remake the whole thing and then pitched salad across counter to trash. If there was an option for those things on your menu then we wouldn't have to ask at window and this would've never been a problem!! Won't be back to this one ever again!!! After 10 years I would rather go without Subway than eat here... wish I could give...

Waste of time. I tried to order through the app which I already have to uninstall and reinstall if I want to be able to order. It let me put all my information in and then as it was processing decided to just pop up a screen that said the transaction was voided. I checked my account and the money was removed so now I can't even get dinner. Tried to get it peacefully resolved over the phone, but they don't even have a phone system. It just goes to the different websites you can either voice a complaint or order from. Then I tried to go in hoping that whoever the manager was would make it right because that is all the money I had to get food for the night. Nope. Got told tough luck basically. Which does absolutely nothing to help. So unhelpful staff, broken app, and when you do get to eat the food it's hit or miss with the veggies cause I swear they don't change them appropriately, absolutely a waste of time. Save yourself some headache and choose any...

My husband and I were staying at a local hotel for the night on 7/28 and walked to this Subway for dinner. There were 3 girls making sandwiches and 2 of them were having a loud argument…IN FRONT OF ALL THE CUSTOMERS! Very unprofessional and unladylike to be calling your coworker a “b” and also in front of children who were in the store. My husband and I walked out without ordering anything due to the scene those 2 were causing, it made customers feel caught in an awkward situation and fortunately for us, we hadn’t ordered yet so we got to leave. The store was very dirty and no one was wearing anything to keep their hair back, one of the 2 girls who was arguing had long bangs hanging down while she was...