Super Taqueria Restaurant — Restaurant in Gilroy

This was our first time trying this place, and unfortunately, it didn’t go well. As we stood in line to order, the cashier didn’t greet us, so we just started with our order: nachos, torta, and a burrito. We asked if we could have grilled chicken on the nachos, but they said they only had shredded chicken. We were bummed, we went ahead and tried the food anyway.

While waiting, we noticed that the cooks were announcing orders in Spanish. Since we don’t speak Spanish, we couldn’t understand when our order was ready, and we had to guess when it was ours. I understand this is a Mexican restaurant, but I feel like they should have someone who speaks English to help customers like us.

When we finally got our food, we realized they had given us a tostada instead of the torta. The cashier didn’t apologize, just took it back and had it remade. Then, we were looking for to-go salsa containers. They had lids but no bowls. I asked one of the cooks, but he didn’t speak English, so another customer told me I had to ask the cashier. When I did, she just pointed to the pre-filled salsa bottles, which weren’t what I was looking for.

Overall, the customer service was disappointing, and the food wasn’t great either—we didn’t even finish it. We definitely won’t be...

I was wrong. To quote the great Michael Scott, "it takes a big man to admit his mistakes, and I'm that big man". My friend tried to tell me that no taqueria can beat Super Taqueria. I told him he was wrong, which in hindsight seems crazy. How could any normal taqueria beat a "super" taqueria? That's like if Mario beat Super Mario...it's not going to happen. If only my foresight saw my hindsight, then my current sight would have been clear. I had recently tried a taqueria and was convinced it was the best ever. I made my friend try it too and while he liked it, he still informed me that it wasn't better than Super Taqueria. I hadn't tried Super Taqueria for a while, but I was still convinced that he had no idea what he was talking about. A week later we decided to get Super Taqueria. I was wary, but still tried to come in with an open mind. My open mind ended up turning into a blown mind. The food was insanely good. I got a burrito and nachos. There must have been 10 avocados worth of guacamole with the burrito and nachos. It was at that point that I realized I was wrong. As much as I hated being wrong, it was impossible to deny the greatness of Super Taqueria. It's my new...

I’ve never written a bad review & I have always had good experiences eating at Super Taqueria. But recently I have had horrible experiences with a worker by the name of Lorena. Several times I’ve been basically rushed off my table when dining in. Additionally, when she has been cashier she has given me horrible attitude & been extremely rude. I have even heard her make negative comments about me in Spanish. Most recently I was standing in line to order & when it was my turn to order she completely ignored me & skipped over me to call the next person in line. Once I said it was my turn she still ignored me. To avoid any confrontation I just waited in line for the next cashier which was extremely polite. I reiterate, I have never had any other bad experiences with other employees or the restaurant itself. They have amazing people & amazing food. I am simply writing this review to report how I have time after time been treated rudely by the...