Dunkin' — Restaurant in Glen Ellyn

Okay all you crazy cats and desperate dogs out there, about 10 years ago I came up with the following. I call it a small with cream and a pair of balls! It's pretty self-explanatory - when you go to Dunkin's and if you simply must have your donut fix why not order a pair of munchkins to be popped into your actual cup of coffee!? It's freaking delicious! And you can choose any kind of munchkin weather to be chocolate, honey dipped, old fashioned or what have you! The best way to do it is ask for a small with cream and then ask them to pop in a pair of munchkins of your choice before putting the cap on. Don't have them put the munchkins in first because the flow of the coffee and cream will break up the munchkin donuts prematurely. And by god, don't forget to ask them how much it's going to cost because if you purchase only too munchkins separately it's a freaking arm and a leg. It was about $6 later where I learned that if I bought 5 munchkins along with the small with cream it would have been like half price. Here's a thought, talk directly to the staff there if all you want are the two munchkins and tell them your plan I'm sure you're used car salesman finesse and Wall Street attitude can make it happen without having to fork over tons of money for this glorious culinary invention and delight! When they who sent you........say it was...

Today, I went through drive thru and ordered an iced tea and an ice water. Found black, crunchy particles in both drinks. Went back to have it fixed and both workers gave me major attitude. I got new drinks and pulled away to check them. Still found gravel like chunks in the bottom of both drinks. I went back through the drive thru and explained the situation. Was met at the window by a guy who snatched the drink from me and told me he “made a new one so it doesn’t have anything in it.” I explained again and tried to point out the chunks and another employee came over and said “What’s the problem? He fixed it!” They both examined the drink, rolled their eyes, and claimed “there’s not even anything in here!” They tried to give me more iced tea to which I asked for a refund instead. No apologies and I even saw the guy in the back open up the drink, examine it, and then aggressively throw the cup away. Here’s a pic of the bottom of...

This was the worst experience I've ever had at any coffee shop ever. The lady in front is clueless. She got my order wrong and charged me for 50 donuts instead of ten. Then instead of give me the money back wanted to give me a more donuts to compensate. After I refuse she was irritated and walked away without any guidance of what was happening. Another employee comes over to give me a more refund on my card. Then continue to charge me for the donuts again after my card is depleted. Today I ordered five drinks was never offered or given a drink carrier and had to struggle to get them out the door by myself. Then sat there for another 25 minutes waiting for my 10 munchkins while other people behind me were served donuts and coffee and food and ice cream. Looked at me or checked on me the entire time. I will not be returning to this Dunkin donuts already Dunkin donuts ever again. Continue to steer people away from...