Cilantro Taco Grill - Glen Ellyn — Restaurant in Glen Ellyn

I’ve gone here numerous times

they have two dollars tacos on Tuesday, but I also order other things with it

every time I’ve gone there the woman who’s at the cashier seems like she’s bothered and would rather be singing or jamming on her headphones or playing on her phone

She’s just ignorant every time

today she asked us if we wanted sauce for our tacos and I said mild and then she rolled her eyes at me

At that point, I’m like I’m done and I’m saying something I told her do not roll your eyes at me

I asked for a cup of ice water

keep in mind I spent $30. She said that would be $3.84

FOR ICE WATER

the cup wasn’t even maybe 5 ounces so as I was leaving, I saw another customer with a glass of ice water and I asked her if she paid for it. She said no I didn’t I said are you sure because she wanted to charge us $3.84 and she goes well I don’t know if she didn’t give me a receipt. I said well there’s your answer right there and I think I’m done here.

I understand maybe wanting to charge for the cup a dollar or something but $3.84 you’ve gotta be kidding oh and they also added a 3% charge if you use anything but cash now. They have to make the money from the two dollar tacos...

This was a second visit, and they did respond well from my first.

The food is decent. I tried the Carnitas burrito, which was made fresh, and had good, if very mild flavor. The size was definitely on the small side, but if you're looking for a light meal, this would work well. The salsas are good, at least the medium and hot ones which I tried!

Still 'nickel and dime' treatment of customers. Burrito is $9.95, per the menu board, but I was charged $10.35. ALSO, there is a small sign at pickup which says you get a significant discount (3.89%!) if you pay with cash. Why this is placed at the END of the counter, where you pick up your food and have already paid, I don't know. Not customer service oriented, and somewhat petty.

Overall, very small for a $10.35 burrito, though still fresh and well made. I'll probably not be coming back since there is a MUCH better / more authentic burrito place a block away, with far more flavor / size / customer service for your buck! If you want Tex-Mex options, there is also another place just a few blocks the other way with a similar burrito...

Walked in, there was no one in the place, no one waiting behind me, one guy walking out at 615p on a Sunday. I told the woman taking my order I knew what my husband wanted but I wanted to try something different. I ordered my husbands food and was looking at the menu. Apparently I took too long because the woman slammed her hand down in the counter and glared at me. There was no one waiting behind me, it wasnt closing time, and it had only been 20 seconds?? I asked a question..no response. I heard her speak perfect English to the cook so it wasnt a language barrier . My husband was starving so I ordered my usual, grabbed the order and left. I threw mine away when I got home and ate leftovers. My husband said it was average. No idea what that was about and i dont care. Just letting everyone else know i had a bad experience and wont go back. There are 1000 taco places around here. I now see why this one is...