Puer Taiwan Tea and Coffee — Restaurant in Glendale

Great drinks but the workers are very rude. I went to this location at 8PM on 11/19/2024. At this time there were two male staff working an older gentleman and a younger guy. The moment I walked in the older guy tells the younger guy “be careful when you take that girl’s (except they spoke in Vietnamese, and the word in Vietnamese that they used for girl is a rude term) her order is very fussy.”

I ordered a half white mocha and half hazelnut hot latte with 3 extra shots of espresso. What I usually order here is either a torched cream brûlée brown sugar milk tea (on the menu), Oreo Extreme with 3 extra shots of espresso (on the menu) or Orange Sunrise Lemonade (on the menu). The only drink I customize is the hot latte drink, but apparently the younger guy taking the order thought it was also too fussy and told the older guy that he “needed to come take this girl’s (also the rude version of girl in Vietnamese) order”

At this point I felt very upset because their drinks are not cheap, I usually pay about 20 dollars for two drinks and have always tipped them. I know my order isn’t standard so I made sure to always tip, but the fact that they were speaking Vietnamese in front of me thinking that I don’t understand is very rude. There are very many different word choices that the workers could have chosen when talking about me behind my back but they chose the worse of the words.

For example: he could have used “chi” older sister, “be” the young girl, but he used “con nhỏ” which is extremely rude.

While it might be something trivial to some, this is a no no situation for me and I probably won’t be back. It’s a shame because I really enjoy...

I've been going to pu'er over time ever since their soft opening and I wanna say that overall they're pretty good, even if I haven't tried everything yet. for west side boba shops they're probably the best boba shop over here but some east valley boba shops are still a little better imo.

inside feels really elevated and nicely decorated, clean, a great place to study (they close at 10 pm) and the workers are usually pretty nice unless there's a little bit of a language barrier but that's not their fault at all, they're all doing their best.

I usually get their blended drinks (avocado coconut smoothie or matcha crème brûlée) and most of the time they're pretty tasty but sometimes it feels like there was too much ice blended so it mutes the flavors of the drink at times. I'm not a huge fan of their boba though since I feel like the times I've tried it in the past it's more on the harder chewy side of boba and some pearls feel inconsistent to other pearls (some softer than others), so I usually get other toppings or no toppings at all. I'm not sure how their boba is currently.

I think my only main pullback with this shop is that they are a little on the pricier side, of course if you get a specialty or blended drink, but recently I was a little shocked to learn that for a regular drink "light ice fill-up" is $0.35 since my usual go-to shop (crafti tea in mesa) gives no ice for free, or even at daboba in gilbert their no ice is $0.25 so $0.35 for light ice is a little bit of a shocker to me. I'll still be coming back though since they're the only good boba shop in the...

Had a great experience at Pu'er! Moved to Phoenix from San Diego back in November and have been searching for a new spot to get my boba fix. While I went during their soft opening, I'm happy to say that after trying 10+ spots over the months that I've found my place to frequent!

My partner and I tried 4 drinks: Thai Tea - Not super traditional tasting but still good. I didn't need to modify the sugar or ice. Mango Tornado - Really great especially since we don't normally like cheese foam. It changed the texture of the drink without being too overpowering. I didn't need to modify the ice or sweetness. Peach Orange Fruit Tea - My personal favorite. It has lemongrass in the drink that was super familiar to drinks that I had recently in Vietnam. It's really refreshing on a hot day. It does run very sweet. I recommend getting 50% sweetness in this drink. Torched Creme Brulee Brown Sugar Milk Tea - I can tell this drink is going to be super popular. It's really delicious and easy to drink. It was slightly sweet though, might recommend getting it at 75% swiftness.

While the drinks are great, the interior feels super clean and modern making it a great place to hang out and work/study. The staff were super friendly and went out of their way to help with picking drinks and adjusting sweetness levels. They checked in multiple times to make sure that we liked our drinks and were very receptive to any feedback that we had. We were really impressed by how...