Sushi Ni — Restaurant in Glendora

I would like to preface that I used to love this restaurant. It was my favorite sushi restaurant in the area and I was pretty loyal to it. Mind you, there are a ton of sushi restaurants in the area. That being said, I had the worst experience at the restaurant, and everyone's reaction at the restaurant made me never want to come back.

We had a fairly decent meal and we were just finishing up. Alex was our server at the time, and just as we finished our meal and were finishing up our wine, he walked over to us and asked us to leave. Apparently they had a reservation and needed the table, even though he sat us at the table to begin with and the party wasn't there. He didn't ask us if we could move, rather, he said "I hate to ask you to leave, but". His tone was incredibly rude, and I was immediately off put. Everyone was listening to him, and we felt like we were rushed, which was very embarrassing. He didn't apologize, and we left. One member from our party went back to discuss, and both Alex and another server started arguing.

The situation was made worse moments later. We got home, and called the restaurant asking to speak to a manager (his name was James). The manager immediately said "now that I've heard both sides of the story" and proceeded to brush us off. He said he would talk to him, but his tone was very accusatory.

To reiterate, we had been going to this restaurant since it first opened. However, if they wish to treat their customers like this, I would say avoid this restaurant at all costs. The sushi is expensive and alright, but nothing die over. There are far better sushi restaurants in the area with far better service and mangers.

Furthermore, although this incident happened, the staff did not reach out at all the help correct the situation. In fact, they went online and challenged us and said that everything we said was false. Just to be clear, we did not just have one sip of wine to finish. And even if we did, it was incredibly rude to ask us to move.

Again, stay away from this restaurant at all costs. It is overpriced with some of the worst service...

Boutique style restaurant. Popular with locals for its friendly staff. Wait times can be long due to its size & popularity. Four friends and I walked in an hour before closing and there was no wait. I think the crew was winding down after a long day of service & may not have been at the top of their game. Food service industry is a grueling master. We ordered both, family style plates, sushi & rolls to share. The place has some unique appetizers & specials/offerings of the day. On this particular evening, we tried an assortment of dishes. First up, chirashi, which included the standard fish (salmon, 2-types of tuna, yellow tail, octopus, shrimp, snapper, mackarel, uni) and the freshness of the fish was good, although the portion was small (it contained mostly rice) & could easily be a main for one person; however, not larger enough to share. Next, we tried the yakisoba, which was sizzling hot, large enough to share & have one portion left for lunch. It contained mostly veggies, some chicken, & the noodles we're firm and fork tender-which from my perspective is difficult to attain for some establishments. The flavor profile for this dish was standard & not to salty. Next up was the standard Tempura plate, a bit on the oily side & the batter was squishy, not crispy light & airy. The description sounded good but the deliverable was meh. The rolls we tried were mostly started with a California roll base and then topped off with your choice of fish. Again, standard, familiar types. The fish was fresh, good, but, for my taste (more adventurous), these rolls lacked the wow factor. For a local place, it's a bit more "up scale" (the price point reflects that), & maybe it was our timing (1 hr before closing) the food was ok. Will definitely try this place for an earlier dinner to see if the food flavors have a bit more omph in them. In the meantime, y'all go & try those independent gastronomies near you. Some are amazing & each is vying for you to have an awesome flavor experience....

Their food is usually high quality and absolutely tasty. Their menu is diverse, and has a great selection of sushi rolls. However, be warned that their service can sometimes be terrible. When my family and I went, it was moderately busy. We were seated, and the owner and his waiters ignored us for 15 minutes until they brought us ONE menu (for a party of three). They brought us drinks after 20 minutes, and then asked for our food order after 25. I wouldn't have posted this if I hadn't noticed that two other tables (a party of 2 and a party of 4, the latter of which arrived long after we did) had the full and undivided attention of the owner (probably because both tables had ordered many bottles of beer). I guess the moral of his story is: If you plan on ordering beer or alcohol, expect great service. If you don't, expect...