Arby's — Restaurant in Glenwood Springs

I went in at 7:30 p m to eat"manager"girl after taking my order told me I needed to eat my food and leave that she was understaffed when I asked what her problem was she said she's tired of people coming in right when they're about to close it said that the store closed at 10 pm but she said the owner told her she could close at 8 due to being understaffing she proceeded to take other orders and telling other customers that they couldn't eat at the restaurant because they were about to close when I asked what her problem was she stated hurry up and eat or I'm calling the cops and having your ass hauled out of here this is my store, to add insult to injury after they closed early her and the staff were laying down on the booths making sure people that were trying to come in could see them and turning them down wow what a joke if the owner would have someone walk in on their behalf and see how this manager runs that shift they would be shocked she doesn't belong In any position of authority or customer service she the young redhead...

It's an Arby's so yah know there's not a huge expectation for much, food was good, the curly fries look liked they had been scraped of the bottom of the grease trap which honestly I didn't care one way or another it's calories but my main problem was the service so behind the counter was little red hood rat, Meth McFarland, 10 1/2 and many other home town heros from the trailer park that were running customer relations anyways 10 1/2 just acted bizarre I was just trying to eat my Ruben and 3 times she came over "hey, how's the... Food tasting... Anything... I can do for yeah" (in a very urkel type voice) and also I got a chocolate shake where she proceeded to ask if I wanted whipped cream and chocolate on it I was very tempted to say" No I want you to throw my shake at the window and scoop it back up and serve it to me" but other than that and gorlock destroyer of worlds in the back complaining at 130 decibels about her bad sleep and her boyfriend spud it was just another tale on the way of...

Upon arrival, we waited at the counter for approximately five minutes without being acknowledged. An employee with brightly colored hair appeared to be engaged in a casual conversation with another individual and did not demonstrate a sense of urgency to assist customers. Eventually, a young Hispanic male came over and took our order. He did a good job taking out order.

There was only one woman working in the kitchen, so it took an additional 8–10 minutes to receive our food. During our wait, another customer entered and was greeted by the same employee with colored hair, who appeared to know him personally. She proceeded to give him several items without any visible transaction, which raised questions about the professionalism and consistency of service at this establishment.

Overall, the experience left us with concerns regarding customer service and the management of the...