E C'S Asian Station — Restaurant in Grand Junction

Stingy EC's Asian Station Owner My recent experience at EC Asian Station was unacceptable and deeply concerning. During my visit, the server failed to inform us that entrées automatically included either a salad or soup, nor that there would be an upcharge for selecting egg drop soup. Instead of clarifying, the server made an assumption and added the charge without our consent.

In addition, we specifically requested no carrots in the beef and broccoli dish — that request was ignored. The service itself was inattentive; we were not provided with basic items such as straws or extra plates even after making multiple requests.

When the issue of the soup charge was brought to the server’s attention, she deferred to the owner, who dismissively stated that “it’s on the menu” and that I should have read it. When I explained again that the server had not mentioned any of this and that we did not order the soup, the owner intervened and insisted the server “punched it in correctly,” despite her not writing anything down. I calmly informed him that I would not be paying for an item I did not order — at which point the owner threatened to call the police over a $1.75 soup charge.

This kind of behavior from ownership is unprofessional, intimidating, and completely inappropriate. No customer should ever be threatened for questioning a charge, especially one that resulted from poor communication and service errors on the restaurant’s part. I will not be returning, and I strongly advise others to exercise caution when dining here. Transparency, accountability, and respect toward paying customers are clearly lacking at this...

The food was not worth the wait or the price. Went with my family for the first time, the place was nearly empty. 2 or 3 other tables plus one person waiting on take out. We ordered drinks and while perusing the menu got the spiel about how the pot stickers were made fresh that day. We happily ordered them and placed our dinner orders as well. The dumplings and spring rolls came out pretty quick, and while the flavors were a bit bland they WERE hot and cooked well. When our dinner arrived, it was also hot. But again the food was bordering bland. However we waited over an hour for our entrees. The person waiting on takeout was there almost the whole time we were, two more came in to pick up phone orders, and they were also there almost the whole time. Fresh food is great but as many people as they had in the kitchen, and as few people in the dining area, there's no reason it should have taken that long. Then when food finally arrived we felt rushed, the waitress coming back multiple times to bring boxes while we were still very clearly eating. In the end a simple meal with appetizers and one soda cost double what our usual favorite Chinese place cost for similar (yet blander) food, with smaller portions and three times the wait. The only reason I gave this 2 stars instead of one is because the food came out piping hot and cooked well. But we won't...

There was a eggshell in my Singapore noodles, my fried rice was really crunchy, and my drink was to sweet and when I politely asked the waiter to please take back and remake my drink because it was too sweet she told me with the most amount of attitude I’ve ever heard said “are you sure it’s too sweet or are you just the problem” and then when she brought my drink back she slammed it on my table and said “here’s a tea with NO SUGAR!!!” And don’t even get me started on how dry the chicken skewers are. Another plus is that you can see underneath their kitchen and the amount of food under the kitchen and how dirty the floor is. I almost forgot how the waiters were pointing and laughing at me speaking Spanish but luckily for me I know Spanish fluently and she said “that I was a person who complains WAY TOO MUCH” but the only thing I said was my drink was too sweet. The place looked nice but as I looked around but as I looked around I kept sawing crumbs all over the floor and stains on the walls not to mention I saw a cricket crawling under a bench. HEALTH INSPECTORS NEED TO COME TO THIS ESTABLISHMENT!!! Please don’t come to...