KFC — Restaurant in Grand Prairie

THE WORST CUSTOMER SERVICE EVER!!! visited jan. 9th 2017 at 5:30 pm or so. I ordered 2 chicken little fill up meals. They come with drinks so they asked me what two drinks I wanted, I told them what 2 flavors. I pulled up to the window, paid...got my two drinks but only 1 meal.I told the window guy I was short one more meal, he then told me (per manager) I only paid for one meal and that I would have to go back down the drive thru to place my order. I told him I will not go thru again because I ordered 2 meals and it was the person that took my orders fault for not ringing it up. I also let them know I got my 2 drinks, why would I get 2 drinks for only 1 meal. He got the manager and I told her the same thing I told him while I handed her my card I also said I will pay for the other meal but will not go around again. She never took my card from me, she told me to pull up and she will take me my order...I waited a while, someone totally different came out saying I had to pay for the other meal, I told her I wouldn't give them a...

Placed an order online at 3:16PM. Was told that It would be ready by 3:31PM. Arrive at 3:27 which is a few minutes early I know but was informed in drive thru that it was going to be 30 more mins before food was ready because it was a big order and that I would need to come in and pick it up. Woman at the window scoffed at us even when we informed them the name on the order and even laughed when I asked them if it was appropriate for me to come in if I am not wearing shoes. I had on house slippers and was not expecting to get out the car. Regardless I went in and picked up the order which wasn't even ready until 4:15PM almost 45 mins later. This is ridiculous.

FYI that lady took food to other family of "color" but seems being white or Hispanic at this...

I placed an order online for pick up. It told me it would be ready at 7:20 pm. I placed the order at 7:00 pm. When I arrived they hadn’t even started my order yet even though the mobile app said it was ready. At 7:30 pm I was informed it’d be another ten minutes before the last part of my order was ready. At 7:42 pm I still have not received my order. Multiple other people have come and picked up their orders already. I am typing this as I sit in the store. It is now 7:50 pm thirty minutes after when the order was supposed to be ready, and 10 minutes past when they told me in the store it would be ready. I received my order at 7:58 pm. Almost 40 minutes after the order was supposed...