We’ve been coming here for 5+ years as our favorite restaurant in GR, but unfortunately it’s not what it used to be. The food and its quality is always good, and still is. My issues I’ve had from the last year have been the service provided, which I think is very important in a fine dining restaurant. My most recent experience below tainted my view of Leo’s because the slow service out weighed coming there for the good food.

I made a reservation days in advance. I called two hours ahead and asked if there was happy hour that day because sometimes they have a happy hour and sometimes they don’t. The woman who answered said yes but let me double check with someone. She confirmed yes with us and gave us the specific times (which were different than what is on their website). The server was kind and prompt up until we ordered our food. After that it was sooo slow. I watched him circle the tables in his section over and over and over watching for their needs and not once during those check ins that he was doing at the other tables did he come over to us… as we sat with empty drinks. We are in our 20s and the rest of the people he was serving were 55+ in age. It made us feel like he made an assumption that we couldn’t afford to be there, the 55+ people would tip better, and we are a waste of his time. Finally, he came over and asked if we wanted dessert. I didn’t want to keep him waiting as we decided between the options, so I said let us talk over the options. I timed it out to see if maybe the slowness was a deception of my own, but 26 minutes later he came back asking what we wanted for dessert. At that point, we were annoyed and just wanted to get out of there. We stopped at an ice cream shop instead. On top of all that, after we paid the bill we noticed he didn’t give us the happy hour prices. Again, we had spent too long there already waiting around for service and it was not worth our time, energy, or money to wait another 20+ minutes to get his attention to fix the bill or ask for a manager.

I see now that they updated their website saying specifically that it’s only in a certain area of the restaurant, when we went in late September it did not

Long story short, food is good and service is not as good. Over the years, GR has had a lot of new restaurants open that provide just as good of food but better service for the same prices or less.