Jimmy John's — Restaurant in Grandville

Take a listen to the song "Rubber Biscuit" by the Blues Brothers if you'd like to hear a fun description of the sandwich I received. They call it a WISH sandwich. It's when you have two slices of bread and you WISH you had some meat.

My wife and I were on a getaway last week and wanted to grab something fast so we could spend some time at the pool before getting ready for dinner with friends, so we thought, Jimmy John's! I ordered my usual #7 (Spicy East Coast Italian - Featuring DOUBLE MEAT) and when we drove back to our b&b, I took one bite and immediately realized something was missing... THE MEAT!!!! We went back and I was super calm about it. I just said "Hey! I think you were a little TOO freaky fast with this one. You forgot the meat. Lol" They made me a new sandwich, but offered absolutely nothing to make it right.

There were literally four dudes in the assembly line, but not a single one was able to spot that they missed the main ingredient of the sandwich.

Unfortunately, when we return to this area, we will NOT be going to this location. Terrible service. If you make a mistake, which everyone does,...

I previously left a review that reflect a couple of imperfect experiences. I will say, this team has gone above and beyond to make it right. I cant rave enough about the positive attitudes they have had even during difficult conversations. My company uses this location for quick deliveries and accurate orders. I highly recommend this location! The manager has exceeded my expectation time and time again. I really appreciate the hard work and compassionate staff. People arent themselves when they are hungry. JIMMY JOHNS IN GRANDVILLE makes sure people dont stay hungry. Super quick delivery. Highly recommend. Thank you staff (especially night time staff!) You...

Absolutely horrible. What a huge mistake coming here for my lunch break. Ordered a number 16, which is a turkey and bacon, on wheat bread. The whole sandwich was as if someone dipped it in water, super soggy. The bacon was disgusting and wet. I took it off the sandwich. Bread was soggy and as if the clown who made it smashed it down, and they gave me an end of the loaf piece which was a mix between soggy and rock hard. I don't know how you can charge me $13 for that slop and even hand that sandwich to me. Bunch of careless people making the sandwiches. Last time I ever step foot...