Dunkin' — Restaurant in Grapevine

According to this app and the distance for all the Dunkins listed, this one is the one I'm sitting near to at terminal B43. It's both a Dunkin and Baskin Robbins so they sell ice cream as well as their signature coffees.

I got here off of the skylink, super excited for some ice cream, and waited in mine behind a couple placing an order. The ladies behind the corner seemed to be uninterested. One was on a call for most of the time that I was waiting there, the other was standing off to the side.

When it was my turn, the second lady asked me for my order. As I finished taking her what I wanted (1 scoop of cookies and cream ice cream in a cup), she abruptly turned to her coworker and started talking to her. The customer behind me was begging to get as irritated as I felt. She returned to me and asked me for my order again, so I repeated it and she moved to the ice cream area.

There she asked me if I wanted a cup or a cone, one or two scoops, and the flavor. I kept telling her cookies and cream and she kept pointing at every other flavor in the display. Finally she got the right flavor and it's empty, so I inquire about a new tub but she scraped the dregs into a cup and gave it to me. The couple before me started giggling because this entire experience was just absurd. Once I got my ice cream, I didn't waste a second and left.

The ice cream was on point 5/5 and with it's amazing flavors, a lot of nostalgia since I used to eat this flavor from BR almost every weekend in college. However, the service could stand to...

This man that work at the Dunkin shop is severely angers and super aggressive I never in my life had a older man tell in my face over a coffee Bc he made it wrong I asked if I could exchange it for something better and not as sweet, that’s when he started yelling at me no that’s your fault for ordering, so I’m like yes but I didn’t know it was going to taste sooo gritty and sweet undrinkable. So he told me no!!! Then I was like ok I would like my money back if I can’t get another drink and that’s when everything went down hill he was throwing things, yelling at other customers chatting them twice then I went to take a photo of him I really thought he was going hit me he just ended up stroking off leaving his coworker stranded...

Purchased carryouts while in transit at Dallas Fort Worth International Airport (DFW, TX) in August 2021. It was a very convenient option to have the Dunkin Donuts outlet next to your American Airlines Boarding Gate within Domestic Terminal C.

Ordered a Croissant with Egg and Cheese and also a medium hot tea with cream and sugar. The Croissant was very fresh and warm, but the tea was without enough sugar. The total bill was below $7.00. There was a long queue and there is not much space near the checkout to prepare your tea or to use a stirrer. There would be customers behind you! It also seems they sell Baskin...