Jimmy John's — Restaurant in Greeley

Have ordered for delivery (3.9 from location) in the past with the usual $10-$20 dollar tip. Placed order tonight 10/14/2023 and was told to call the Center Place location (9 miles from location).Called Center Place. They said I should call The 47th and 10th location since they are 3.9 mile away. I agreed and thought there was a misunderstanding. I called the 47th and 10th location again and asked what there delivery range was. gentleman said he needed to ask the supervisor. No problem. He tells me delivery range is 5 to 10 miles. Perfect, I'm 3.9 miles away. Gave address again, Gentleman puts manager on the phone. Manager stated we do not deliver to your area. Very frustrating. This location has delivered here multiple times in the past with no issues. Double edge sword for me and my family. We love the the product but, will not be engaging with this business or any...

I received a coupon for a $4.99 regular sized sandwich and went to the store located on 10th street to redeem the coupon. When I was ordering I informed the person at the window that I was wanting to redeem the offer, he told me nothing about it being excluded to certain items. When I went to pay I noticed the sandwich was regular priced and I asked the cashier if he had applied the discount and he said yes. When I looked at the receipt I noticed he did not apply the discount so I went back into the store to ask them about which was when they informed me it was excluded on certain items. I’m upset because if I would’ve known that from when I was ordering I would’ve ordered something different that could have used the discount. I feel I was mis informed and wished they would’ve asked to make it right instead of excusing...

I made a tax-exempt catering order over the phone for my company on the night of 06/13. I picked up my order on 6/14 and did not realize that tax had mistakenly been added until 6/15. When I called to try and correct the situation, I was connected to the manager, Ryan.

Ryan stated he could not provide a tax refund. Understandable that happens, but in that situation my job requires documentation that I at least attempted to receive a refund.

So I asked if someone could assist me by sending a one sentence email that I at least attempted to get a refund. Ryan outright refused. Not only was he incredibly rude and cold, but it was immensely hurtful that I was denied any form of assistance with the situation.

If the store manager or store owner sees this, I would appreciate any assistance that can be...