My wife and I stopped in there last night to get some food. There was a few people ahead of us which was no biggie at the moment. As we were waiting in line, which the wait escalated into a over 10 minute wait. We noticed the guy running the place was not washing his hands or changing his gloves between handling customers food. The lady in front of us had a Fly land on her sub and the server did not see it and still sold it to her. As we ordered our food I had to keep a watchful eye to make sure the flies did land on ours. I did however see them land on some of the food in the food storage holder. The server should not be running this place by himself at all. Speed is poor, attention to detail is poor and common sense is not there at all. Now my wife was up most of the night with an upset stomach and a bad case of the runs from what she ate there. I went to speak with the manager this morning and she is not there. I asked to be put in contact with the owner so I could direct this issue to the right channel. The employee told me he is not vey involved with his business. Which baffles me, He owns a business and wants nothing to do with it? As I was about to leave I could not help but wonder, if we saw a fly land on a lady's sub before us and on the food storage station while we were there, How long was that happening before we got there? There needs to be a serious overhaul on the evening staff. The owner needs to get more involved in his businesses and how it runs. Believe the the department of health is going to hear about this. Only good thing was the young lady I spoke with this morning when I arrived with my complaint. She was friendly and very compassionate, that was the only good thing that came...
Read moreSame consistent expected quality of taste and ingredients that you’ll find at any quality Subway location. That said, though conveniently located for me, it is not my favorite location for two particular reasons:
(1) About half my visits find me waiting a couple of minutes for a counter person to either appear, or come to the counter after acknowledging that they’ll be “right there.“ I don’t experience this lack of prompt customer engagement at any other Subway I frequent.
(2) I often feel my side elements are being “rationed“ instead of added. Again I don’t experience this at other Subway. In my most recent example, I requested double lettuce and double baby spinach on a 6 inch sub. While both ingredient containers were full, I was given (I kid you not!) a thinly sprinkled layer of lettuce followed by a carefully laid layer of spinach (each leaf barely overlapped the other), This process was then repeated for the “doubling.” I ended up with less greens in total then I usually get in single normal dispersal from other Subway. And yes, I could ask for even more additional. However when it seems obvious that I’m being served less than the apparent industry standard for the rest of the area- I’m just not inclined to resort to my Oliver Twist mode with a, “Please Sir (or Mum), I...
Read moreWent to order online, bogo50, make a steak footlong and get told its not qualifying, never had this issue before prior until trying to order from this place. Then I place my order only to find the store has been closed for an hour and 45 minutes even prior to me placing my order. In an area of Litteraly nothing but houses it's a real kick to the Nards when you walk over to find 1 of the 4 restaurants around is closed and has already stolen your money, don't recommend ordering online from this location AT ALL! They close randomly, the online bogos don't work at this location. It's overall just a very prehistoric location to begin with. It's been a long time where I've seen a subway just close randomly while having online ordering. This location should lose its only ordering all together or just be limited to the time of 7pm since apparently that's when they close on average according to the gas station staff that's connected...
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