Tropical Smoothie Cafe — Restaurant in Greendale

My sister husband and I came in today and my husband and I ordered a blimey limey with extra lime. I happen to remember my husband just found out hes allergic to pineapples (very recently so were still trying to remember that he is) which is one of the ingredients in the smoothie. I blurt out oh wait it has pineapples baby you cant drink that. I politely apologize multiple times for ordering it and ask them could they remake them without pineapples. Both girls at the counter rolled their eyes at me and the one making the drinks reply "I already made them" her coworker replies to her " just remake them". I had walked out the store before I blew up at both of them. My husband comes back along with my sister and my husband starts to drink the liquid thats coming out the top and I sip my drink.....Mine still had pineapples in it and right when i said that my husband's tounge started to itch swell and become numb. They did not wash their hands or the blender that was used RESULTING IN MY HUSBAND HAVING AN ALLERGIC REACTION! I will NEVER come back to this location. No customer service whatsoever or any regard for people...

Terrible experience. I was extremely excited about this location because I love tropical cafe and this new location is close to my job. My visit was good, I’m assuming because it was opening day. Second visit was not good. I ordered pick up so I could get something quick and healthy during my lunch. The order was wrong and I had to wait for a new one to be made. I ended up going back to work late/ losing money. I filled out the survey they sent me via email about my experience and received a coupon. My third visit, I went to use the coupon and was told i could only use it for one smoothie. When I explained to the girl at the counter that the coupon DOES NOT specify that, she repeated herself very rudely and gave me a mean look. I asked to speak to the manager and asked when he/she would be in, her replies were just plain rude and careless. Super disappointed in this location. I’ll be going to first watch across the street from now on for healthy...

I wandered in with two friends on opening morning, and was immediately greeted by the friendly staff and incredible aroma of frozen smoothies and delicious food. We managed to snag a table and we ordered the Chicken Caprese sandwich (included a side of choice and I chose jalapeño corn) as well as the Santa Fe ‘Dilla (side of maple kissed sweet potatoes) and one Watermelon Mojito and the Bahama Mama smoothie.

The Caprese Sandwich was like a little bomb of pesto, balsamic glaze goodness, and the ‘Dilla had a roasted red tomato sauce which was robust but not overpowering. When our smoothies arrived, our expectations continued to be exceeded. The Watermelon Mojito was crisp, flavorful, and fresh tasting. The ingredients worked together beautifully. The Bahama Mama was packed with flavor, and the smoothies both had a great consistency. By the end of the meal we were planning...