Dunkin' — Restaurant in Greenfield

Out of the 3 dunkin donuts in town this is by far the worst dunkin donuts I've been to. I went to this dunkin donuts 3 different times and it was the worst experience the first time I went there it was slow service and had to wait 10min for just one coffee and the second time I went there I left early enough to grab a coffee before work when I got there people were outside saying the door is closed and there was a guy inside and after a few minutes he eventually came over and wrote on a napkin saying they won't be open until 6:30am due to nobody showing up to work so that ruined my morning cause when it was all said and done  I couldn't go to the other dunkin donuts cause I had to get to work. The 3rd time I went here 3 people were working only 2 people in line and I still had to wait 10min for a coffee!! I live closer to this dunkin donuts so it's more convenient for me but I would rather go out of my way and go to the other dunkin donuts then to ever come back to this one plus the other dunkin donuts makes better coffee! Dunkin donuts on mohawk trail needs more help at 5am and...

The blonde girl was very rude there I believe her name is Tori. They're disrespectful give good tips even when their service sucks. The guys are better than the girls at night time the girls during the day are nice and sweet. people don't work to spend their money on garbage an all the bad service crusty donuts and they throw the donuts away early lately with bad customer service I think the girl who ate all the donuts was the most disrespectful an the stupid blind girl who's use to be good was being ignorant being deliberately obtuse the guy ahead of me was waiting an her friend had to yell to get him service im usually a regular there but I wont spend my money there unless they get people that take their job serious. The owner is either an idiot or just turning a blind eye to them skimming. He's on at Main Road and doesn't realize his Revenue has dropped dramatically from his workers that are thieves and...

The customer service here was so bad it was genuinely laughable. One staff member, Chloe, simply could not focus on taking orders for the life of her. As people were trying to order, she was blatantly interrupting them to banter at/seemingly flirt with coworkers, then turning back to the customer having obviously heard absolutely nothing they said. This happened not just once, but again and again. It took the woman in front of me a very long time to get her to enter in her one coffee order, and as I left, I saw her walking back into the store - clearly, the cashier hadn’t been listening at all and had gotten her order completely wrong. The cashier proceeded to do the exact same thing to me. Cashiers working in food service don’t have to be enthusiastic about it, of course, but this was beyond that - just a hilarious display of chaos. The coffee and food are fine, but just...