So we moved really close and had heard about this place. Order many times weekly,got to know the staff,eat in and pick up weekly. Same order everytime,they don't even ask anymore they just know. Which was nice. Today I ordered dinner,same order. Small chicken rice and broccoli,no carrots and white rice. I get home,put the rice in the bowl for my starving 4 year old and see this(see photo below). I call,they say sorry wrll prioritize be right there please give food back. No problem so we are still sitting and waiting,and I get a call,a man screaming saying he "KNOWS everything is right" I explained it wasn't and I spoke to a supervisor and he said to wait outside he'd have it delivered just give food back and he acreams saying chicken there 35 minutes and hung up phone. We still haven't received our food and I hated to call since we always go there but the food had been getting not as good,but this isn't chicken rice and broccoli with extra sauce. This is broccoli 🥦, period. We still sit waiting and it upsets me that we've been so loyal and nice and kind that he treated my family that way. So check your food and of its wrong don't expect it fixed, it's horrific they can't replace a 9.81 meal for a toddler and want it back like they're going to reuse it..just my review and my thoughts and after a year of loyalty I'll look elsewhere for my half...
Read moreMy second visit to this restaurant. We ordered fried dumplings and crab rangoon as appetizers. Both came out quickly and fresh. The dumplings were larger than most and fully stuffed. The entrees arrived family style, allowing us to easily share the large Sesame chicken and General Tso platters. Our meals were flavorful, fresh and well presented. Prices here are above other similar restaurants. The reason I held back on a 5 star rating has nothing to do with the food quality rather service. During this visit I was in a wheelchair. Accessibility is an issue. It was very difficult to get through the doors. My husband held the outer door for me to get through, but there is a very small vestibule with a second door requiring an immediate 90 degree turn while pulling the door toward myself. The space was so small my husband could not get to the second door to help me. This was very challenging to accomplish while maneuvering my chair and required several attempts to make happen. Two male employees were at the front counter as I struggled to get through the door. They just stood and stared. No assistance was offered. If we visit again I will...
Read moreHave been eating here for 20 years. Have been having nothing but issues since the new owners took over. I asked for a side of the house duck sauce that they have sitting on their tables as a dip with the fried noodles. I have gotten it with my takeouts here many other times. They said they didn’t know what sauce I was talking about. I told them I was willing to pay for it I just don’t like the packets of duck sauce. And again was told we have a lot of sauces we don’t know what sauce you want. There is only one orange sauce that sits out on the table when you go in to eat. And it’s always been called duck sauce I don’t know why this was such a problem. I will miss eating here because we try to support small business more then anything else but I cant continue to support a business that refuses to be honest and give me such an hard time about...
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