Cafe Duo Restaurant Greenville NC — Restaurant in Greenville

The food is fresh and quite good. The location is great. The menu is creative and varied.

I have NO plans to return. The wait staff and management appear unaware that without customers there will be no business. Upon arriving the restaurant was neither packed nor empty. There was a large party ahead of me and there was a sign that read: please wait to be seated. So I did. The large party was seated promptly. I was not acknowledged. After several minutes I walked in and explained to a waitress that I would go ahead and seat myself on the patio and wait for my lunch companion to arrive. I was not irked in the least about the wait to be seated. I expected her to say "fine, sorry you had to wait and what is your name so when your friend arrives I can send her your way." To my surprise, she told me they were very busy and getting tables cleared as quickly as possible and motioned for me to return to the entrance and wait. There were a number open tables. I said there are open tables on the patio and I'll go ahead and seat myself. Then she started a second time on how they were busy clearing tables. I interrupted and said that's not my concern and headed the patio. Once seated, a man in wait staff attire approached my table and aggressively stated, "I understand there is a problem." I replied I had waited a while to be seated and seated my self and let the waitress know. He said, "you only waited 3 minutes, we are under staffed, are clearing tables ASAP and now I have two wait staff that are upset because you were rude." He repeatedly said, "we don't want there to be anything that makes you to not enjoy your meal." I explained his attitude, tone and inserting himself in to my dining experience was not enhancing things. I allowed neither he or the previous waitstaff apologized for the wait. He repeated that he had two upset waitstaff because of my rudeness. I did reply I could care less and I asked him to please let wait alone. He continued to try and shame me, I ignored him and he finally left. He didn't bring menus, silverware, nor offer a beverage. There was never any expressed any regret regarding the wait.

Our meal was outstanding. The second waitress was accommodating. She was tipped...

My friends and I went to cafe duo last night to celebrate a birthday. The food was wonderful but the service was awful. DO NOT sit in Patrick's station. He was abusive to my friend and extremely rude to me. It started as he was telling us about the specials. I went to ask him a question about the fish special (which he just finished telling us about) and he told me to wait until he was finished. He literally said after hushing me "can I get you drinks". As we were eating, he was not overly attentive but we were having a good time. My friend made eye contact with him and wiggled her finger for him to come over. He did. As we were trying the dessert (No one cared for it) my friend once again made eye contact and wiggled her finger. He came over and we told him we did not like The dessert. He became enraged. He became speaking loudly, rudely and condensendingly to my friend. Saying "don't you dare wiggle your finger at me. You have done it twice and I won't stand for it" What happened to customer service?? He ranted for a good 5 minutes. I was embarrassed for my friend. When we left, my friend went to talk to Patrick as we waited outside. It did not go well. He actually told her to never come to his restaurant again. Don't worry...

I want to start by saying that I absolutely loved the food here. It was perfectly seasoned and the steaks are cooked to the appropriate temp based on customer request (which is not always the case when ordering from other places). My biggest concern is the type of customers that choose to eat at this establishment. It's not the fault of management (or at least I hope not, anyway), but myself and other customers were made to feel very uncomfortable by several families that came in and were having loud and generally hateful conversations about anything and everything they could think of. It would have been less of an issue had they not been so loud that even people outside could hear it. To my knowledge, nothing was said to them to request that they at least quiet down. Despite the food being good and our server being amazing (even with what she likely has to deal with on a day to day basis), I will likely not be coming back. I also wouldn't suggest bringing children here if you don't want them to have to hear/witness the behavior/conversation of those that lack empathy, humility, and common courtesy...