My lady friend and I have been patrons for more than a year as we found the owner who was often present to be friendly and welcoming and shared this with our colleagues and friends. Unfortunately, last night our experience drastically changed. We placed a two-entree order for pick-up; something we had ordered previously a week earlier dining in the restaurant. When we arrived to collect it, the woman (quite probably related to the owner) who took the order and who was hosting handed us a $76 bill which I politely questioned having spent substantially less the prior week. She first attempted to explain the issue by saying that the menu on their website did not reflect the restaurants actual prices. Ignoring the misrepresentation, we politely questioned the charge based on the menu at the restaurant. The woman became increasingly irritable and then changed her explanation to say it was because we had ordered substantially more than we had actually ordered which was not only incorrect but did not reconcile to the actual menu pricing. Increasingly confused with her answers, I asked for an accurate billing explanation again. As the hostess took a moment and our food from our conversation to verify with the owner (Yanni) in the kitchen, the server we had from a week earlier came to check on us. She remembered us as well as our order from a week earlier and acknowledged that the hostess was confused, and that she would explain it to her when she returned. The server then returned to waiting on a table. When the hostess returned, she changed her explanation again to say that it was because we included shrimp in our order for which there was a general seafood upcharge. This unfortunately again was also incorrect and again did not reconcile accurately to the actual menu pricing. Unfortunately, the hostess was becoming increasingly indignant and rude as I once again politely but firmly pointed out the inaccuracy of her statement. This seemed to incense her even more as she again placed the blame on us. It was at this point I requested to speak with the owner with whom I had developed a rapport. The hostess denied this request. At this point I realized that the hostess was likely incompetent in her role and seemed concerned more with trying to be right than solving the problem. Thus, there was no use in pursuing this conversation nor our dinner. I told the hostess my lady friend and I were done with the conversation and were leaving. She then began to raise her voice calling the attention of the other patrons and accused us of wasting food. She then attempted to give us the order as she pursued us towards the door, which I politely declined. Upon reaching the door she yelled at us “Don’t ever come back!” as though we needed her additional affirmation. Sadly, this is unfortunate. This person ruined a relationship between three people (and exponentially more) that was built over a year in a matter of moments due to her own lack of knowledge and intellectual honesty. We will not return. As an older Colorado Native, I remember and revere a time filled with greater courtesy and dignity. I will not forget this discourteous and unnecessary encounter nor will I find much reason not...
Read moreFirst time here. Vibe was good! The food was different than anything I have ever had, which was very good. We ate a late lunch - about 2pm on a Friday. The service was a bit slow for there only being three couples in the entire restaurant. (Reason for four stars) The restaurant was very clean and loved the decor. If it were later in the day, I definitely would have tried a cocktail or three at their nice bar! Something I thought was a nice touch, was the gentleman who I thought was either the owner or manager, escorted us to our table.
As a side note: two young, nicely dressed, teenage boys, quietly entered the restaurant with their skateboards in hand. They walked over to one of the tables and sat down. Each had their own soda, and were there approximately ten mins. I was about 3 tables away from them and watched the entire time. The owner or manager saw one of the boys plus his phone into the charger on the wall next to the table he was sitting at. Very sternly he said, “ Do you have permission to do that?” Repeating himself again, the boys quietly said no. The manager/owner said you can leave. The boys in shock quietly, and politely gathered their drinks, skateboards and phone and walked out of the restaurant. Now, I say all this looking at it from both sides. As an owner you don’t want people/kids just plugging in and staying all day and not buying anything. But as a mom, I saw two very quiet, polite, young teens. One needing to charge his phone. Maybe next time the manager/owner could have not made a scene, and asked the boys if they were going to get anything, and maybe explain the way...
Read moreI had some friends who asked me to compare this place to what you would find in Greece. I'm from Denver, but I've been to Greece a number of times. I hadn't tried Yannies yet, infact I tend to avoid "Greek" restaurants in Colorado. But, I figured I would help my friends and give it a try. I made it a point to come to this place the day after my flight from Athens arrived. I was still extremely jetlagged, but I wanted to do it while Greece was still fresh in my mind. I wasn't expecting much honestly, but I was pleasantly surprised. The flavors, the dishes, and the overall profile of the experience took me right back to the Ikarian taberna I would often frequent in Piraeus. Authenticity wise, I cannot complain. Everything from the food, to the aggressive drivers just outside made me feel as if I were still in Athens. The only real glaring difference to Greece are the prices. A bit more expensive than the same thing in Greece. This however is not something that should count against this restaurant, as prices of ingredients fluctuate significantly in different parts of the world. I would also love to see Dakos as one of the salad options, if possible. All in all, I would say this place is the real deal and you will get an...
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