Breath of fresh air, literally.
We started our week's stay at the Fairfield in Cherry Creek and it was so awful. We both woke up feeling ill, found mold all over the shower, and so many other issues. We decided to cancel the rest of our stay and cut across town to this most excellent Fairfield Denver Tech Center.
Bullet points:
Super clean and updated. The lobby was clean and tidy and smelled so fresh. They also kept their water, coffee, and hot water containers full, which not all hotels do.
Comfortable beds. We cuddled in one of the two queens, both mattresses were comfortable. A stark contrast to the other hotel's double sized beds that sagged in the middle.
Updated bathrooms. Large showers in place of small, rusty tubs. The water pressure was great and everything was very clean. Good toiletries, including makeup wipes and shoe polishing wipes. Towels were even soft.
Quick service response. We had an issue with the remote and the sink stopper was jammed on arrival. Maintenance came right up and was very friendly. They also were quick to bring up toilet paper and friendly when we went downstairs to ask for some extra toiletries.
-Excellent breakfast. The breakfast area was open and tidy. As a healthy eater, I was happy to have fresh oatmeal with all of the clean toppings I could want. They had a lovely spread of waffles, pastries, muffins, eggs, sausage, oatmilk, good fruit... We love a good breakfast.
-Clean gym and heated pool. I did yoga in the pool area every morning while my hubby used the gym. We'd follow up with a lovely swim in the heated pool, the perfect temp to cool you down, but not freeze you out while it was snowing outside. They also politely turned down the music for me.
-Pleasant, helpful staff. For a longer hotel stay, the staff makes ALL the difference. They were all kind, helpful, and friendly. The cleaning staff were like ghosts. Everything was so clean, but I only heard them out in the hall once. Very quick and quiet. (This is important to me, it's annoying when the cleaning staff is loud, chatty and try to enter your room early in the morning, even with the dnd sign on the handle.) Also, they were kind enough to comp our parking since we were there all week.
I want to mention that we're also great guests. We're kind, rarely complain, clean up after ourselves, and we're friendly with staff - especially those preparing food or cleaning. We always want to be kind and show appreciation, so to have a hotel meet our caliber of treatment was a true pleasure.
Kudos to the hotel manager and all of your staff. You gave us a great...
Read moreRevisit was good, but breakfast is still not hot full one like most Hampton Inns have. Think in general Marriott running behind Hilton in food offerings. This is hard to judge due to county and state restrictions changing constantly, but if you can have hot breakfast served by staff legally you should. My refrigerator was set to cold and exploded soda all over me. Front desk was very helpful in replacing it. Pool was open for private reservations which is not bad but behind Hampton Inns I have stayed in that they have 10 person limit and shared. Really does not matter since no one using it anyway. This hotel needs to find ways to win customers back and compete with others. Best examples of hotels doing this are Hampton Inn Highlands Ranch and Littleton. Owner should look at these successful models moving forward.
Brand new place and still has new hotel smell. Bed is one of the best I have ever sleep in. TV is big and after some help from manager got HDMI hooked up. Not easy but pictures attached show how. Room is very small and, for more than one person, could be cramped, but Air conditioning is amazing. Air is much better than Marriott next door. So in summer this is a good alternative. Air had 49 F temp at vent and could go down to 60F no problem in room. Parking was $8, is cheaper than Marriott next door $15. Pool and Exercise room were nice as was morning breakfast. Only thing missing is hot tub. Like none reverseable lock to avoid door slam noise, but somehow was still hearing door slams next door a lot.There is no premium internet and shared is slow under 10mb, but could handle my dishanywhere steaming just fine. Bathroom door would not stay open. Did get early checkin, but took a lot of waiting and negotiating to get it done. Waiting to see how late checkout goes, but seems hotel is disconnected from what you put in Marriott app including no digital key. This hotel is a good alternative to Fairfield Tech Center South since is closer to downtown and business district. Does have problems, but not as many as the...
Read moreTraveling during a pandemic is not as fun as it was previously, however, this trip was thoroughly enjoyable. I will start by being honest and saying this hotel was not my original choice but my wife overruled me. Let me immediately follow that statement by stating when we left I was won over by the wonderful staff and very clean accommodations.
On our day of check-in we arrived a few hours early. We were scheduled to be at an event downtown at 4 pm (or check in time) and I was little concerned about leaving our car unsupervised and full of our belongings while we were at the event. I called the hotel to see if it would be possible to check-in early and reached a wonderful woman who told us to come right over and she would help us out. We arrived were greeted with what I can only imagine was smile under her mask. She gave us our room keys and a rundown of the property. What a great welcome.
One night we met the night desk person who helped us find plasticware for the take-out we got from a local restaurant. She initially did not know if there was any available but instead of leaving it at that, she went to the back for a few minutes and came back with exactly what we needed. She engaged with my daughter and made sure we had everything we needed.
On our last day, we met Nathan who helped us try and schedule a time for us to use the pool. He interacted with our son on his birthday and talked about Ghostbusters since my son was carrying a Stay-Puft Marshmallow stuffy. I also discussed the local restaurants with Nathan and got the sense that this is a person who truly enjoys what he does. He was cordial, engaging, and professional.
The room was not huge but it was very clean. The bathroom was spacious and had a great shower. Also, it is conveniently located to some wonderful restaurants, businesses, and activities.
Thank you very much to the staff at the Fairfield Inn, they truly...
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